Ahmad Munawar

• Ensured understanding of debtor's financial situation, enabling tailored solutions.
• Managed overdue accounts for improved financial health of company.
• Handled sensitive data securely, respecting privacy laws at all times.
• Facilitated timely recovery of debts through consistent follow-ups.
• Improved customer satisfaction by resolving debt disputes swiftly and professionally.
• Demonstrated empathetic approach during negotiations, maintaining client relations.
• Achieved successful negotiation outcomes with strong interpersonal skills.
• Maintained accurate records of all collection attempts and transactions.
• Supported legal proceedings as necessary, maintaining professional integrity throughout.
• Followed company protocols to keep sensitive and financial information secure.

• Enhanced new business acquisition through strategic networking and lead generation.

• Maintained excellent knowledge of industry trends to remain ahead of competitors.

• Maintained quality assurance standards for all products and services.

• Communicated with potential and existing customers in person, over telephone, and in meetings.

• Drove improvements in supply chain transparency, ensuring ethical sourcing practices.

• Delivered exceptional customer service, addressing customer queries and handling customer complaints.

• Effectively handled daily customer meetings, sales calls, and account management tasks, improving sales team efficiency.

• Understood customer needs to craft exceptional sales journeys.

• Keeping all track records for ongoing projects.

• Creating trackers for material deliveries.

• Encouraged team collaboration for improved decision-making in procurement matters.
• Improved supplier performance through rigorous monitoring and feedback mechanisms.
• Managed procurement processes for maximum efficiency.
• Led cross-functional teams to achieve procurement objectives.
• Negotiated favourable contract terms, securing best value for company's investments.
• Sourced and verified quotations from suppliers before initiating purchase processes.

• Increased customer engagement by delivering high-quality product demonstrations.

• Maintain working relationships with existing clients to ensure that receive exceptional service and to identify potential new sales opportunities.

• Prospect and qualify new sales leads.

• Plan a course of action to recover owned money.

• Locate and contact debtors.

• Responded promptly to customer queries, ensuring resolution whilst upholding satisfaction levels.

• Assisted customers with product selection for optimal satisfaction.

• Improved customer service by efficiently handling queries and complaints.

• Oversee the daily operation of the business.

• Ensured stock replenishment in timely manner to maintain product availability.

• Conducted daily inventory checks to manage stock levels accurately.

• Assisted in budget preparation for accurate financial planning.

• Increased product visibility by creating compelling sales displays.

• To offer wholesale-priced AC & Heating Equipment, Heat Pumps, Split Air Conditioners, Furness, and Boilers.

• Meet daily sales goals for yourself and team members & achieve all objectives for service, productivity, and quality.

• Developed effective sales strategies for improved performance.

• Facilitated smooth running of events by coordinating all logistical elements.

• Ensured participant satisfaction with effective communication and problem-solving skills.

• Organized comprehensive event schedules for maximum efficiency.

• Managed vendor relationships to ensure best value for money.

Maintained safe environment, prioritizing attendee welfare always.

• Improved event appeal by identifying and booking unique venues.