Ahmad Musameh

Client: Bank Albilad

Led the design and implementation of the IT PPMO aligned with business goals and compliance, conducted an enterprise-wide PMO maturity assessment to identify gaps and define an improvement roadmap, recommended and implemented an IT PMO tool for portfolio visibility and strategic decision-making, developed an operating model to enhance governance and accountability, authored the governance handbook to establish project delivery standards, co-led an IT project to validate the new framework, and partnered with senior stakeholders to drive change management and PMO adoption.

Client: Riyadh Airport Company

Led end-to-end digital transformation initiatives aligned with business objectives and technology strategies, managing cross-functional teams to deliver large-scale enterprise solutions that optimize operational efficiency and performance. Oversaw full project lifecycles from requirements to post-deployment support, developed and executed strategic roadmaps integrating innovative solutions, and managed stakeholder engagement to ensure collaboration and clear communication. Established governance frameworks to monitor progress, mitigate risks, and ensure compliance, optimized business processes through automation and data analytics, managed vendor relationships for seamless solution integration, and delivered change management strategies to drive user adoption and minimize resistance.

Client: United Wire Factories (ASLAK)

Led ERP transformation projects by implementing project lifecycle management processes to track requirements, developing detailed plans for on-time, on-budget delivery, and managing schedules, teams, and stakeholder engagement. Established and monitored training plans, escalated issues to PMO leadership, and provided regular status reports. Collaborated with application architects, development, and ERP functional teams to define and validate business requirements, provided consultation and proof of concept, and led all project phases from requirements gathering to go-live, including system configuration, master data setup, UAT, and change management.

Managed key client accounts and contracts, consistently achieving sales targets through strategic upselling and effective negotiation. Built strong client relationships, resolved issues promptly, and ensured high satisfaction. Collaborated closely with functional teams to align solutions with client needs and drive business growth.

Prospected and engaged new clients to understand their business needs and propose customized SAP Business One solutions. Conducted product demonstrations and resolved technical queries. Developed strong relationships with key decision-makers and implemented strategies to drive sales growth. Managed the full sales cycle from lead generation to contract negotiation and closure, including commercial and licensing agreements. Coordinated post-sale support to ensure successful implementation and client satisfaction.

Supported ERP implementations by analyzing business processes, documenting requirements, and training users on system functionality. Developed and tested process documentation, managed specifications for system enhancements, and coordinated testing to ensure data accuracy and system quality. Contributed to user manuals and performed post-installation quality assurance to validate system performance.