AHMAD SALEH

• Planned itineraries for guests
• Confirmed transactional data
• Responded to telephone inquiries from clients, vendors and members of public
• Handled money for customers and visitors
• Met incoming customers and provided friendly, knowledgeable assistance
• Generated shipment invoices, prepared packages and set up courier deliveries for customers

Night Auditor

• Managed night audit operations, including reconciliation of all hotel financial transactions, ensuring accuracy and compliance with company policies.
• Delivered exceptional customer service to guests during late check-ins and check-outs, resolving any issues or requests promptly.
• Performed daily balance and audit of guest accounts, cash handling, and credit card transactions for accuracy.
• Provided guests with information about hotel services, facilities, and local area recommendations, ensuring satisfaction.
• Monitored security systems and conducted routine property checks to ensure the safety of guests and the facility.

• Planned itineraries for guests
• Confirmed transactional data
• Responded to telephone inquiries from clients, vendors and members of public
• Handled money for customers and visitors
• Met incoming customers and provided friendly, knowledgeable assistance
• Generated shipment invoices, prepared packages and set up courier deliveries for customers

• Identified and targeted potential customers by facilitating easy buying process and selling to customers' specific needs
• Generated initiatives to increase opportunity for customer interaction and build lasting rapport
• Accepted and processed cash, cheque, card and mobile payments
• Managed efficient till operations, including scanning items, processing payments and issuing receipts
• Received and processed product returns

• Handled complaints and concerns of customers
• Greeted and assisted visitors upon arrival
• Handled communications systems
• Processed and prepared memos, correspondence, travel vouchers, or other documents