Ahmad H Alarjan
jeddah/ Al jouf,Saudi Arabia
Summary
Administrative leader offering experience prioritising and delegating tasks to drive goal achievement. Expertise includes schedule coordination, resource allocation and office supply inventory management. Dedicated to training and mentoring top talent while cultivating a productive work culture.
Long experience working in banks, tourism companies, food, contracting, obtaining certificates in training, investment and project management.
Overview
21
21
years of professional experience
6
6
years of post-secondary education
Work history
Manager
Alwan sina
Tabouk/ Al jouf, Saudi Arabia
01.2018 - Current
- Managed staffing schedules for high numbers of employees, delivering operational efficiency whilst remaining under budget.
- Developed strong teams by skilfully recruiting, orienting and training loyal, hard-working employees.
- Upskilled staff through targeted training opportunities, enhancing team capabilities.
- Directed administration and optimisation of financial operations, payroll and accounting processes.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Worked with board of directors to establish objectives and decisively lead operations.
Manager
Extremely Adventures
JEDDAH, Saudi Arabia
06.2016 - Current
- Managed staffing schedules for high numbers of employees, delivering operational efficiency whilst remaining under budget.
- Planned and managed resources and budget to support and deliver objectives.
- Addressed customer issues with compassion and professionalism, ensuring swift, successful resolution.
- Applied expertise in team leadership to address productivity and performance issues, motivating staff to achieve KPIs.
- Created and led successful business culture focused on performance.
- Identified and resolved operational issues impacting productivity, performance or profitability.
Customer service manager
NCB Banck
Riyadh, Saudi Arabia
03.2003 - 06.2007
- Delivered feedback constructively to enhance staff performance.
- Improved customer service experiences to facilitate organic growth and loyalty.
- Planned staff rotas to meet customer needs whilst remaining under budget.
- Recruited customer service team members and mentored in company policies and best practices.
- Communicated courteously with customers by telephone and email.
- Reviewed processes and practices regularly to achieve business goals.
- Recruited high-performing, reliable staff for improved team productivity.
Education
bachelor of Economics - Economics
king Saud university
Riyadh, Riyadh Region 03.1996 - 03.2002
Skills
- TOT:
- Individual learning plans
- Training cycle oversight
- Course design
- Professional development classes
- Training budget management
- Investment:
- Financial services expertise
- Astute project management
- Financial planning
- Investment advice
- Business development
- PMP
Languages
Arabic
Native
English
Upper intermediate
TOT/ PMP
Certified trainer in preparing trainers and training plans.
Certified project manager and investment specialist
Timeline
Manager
Alwan sina
01.2018 - Current
Manager
Extremely Adventures
06.2016 - Current
Customer service manager
NCB Banck
03.2003 - 06.2007
bachelor of Economics - Economics
king Saud university
03.1996 - 03.2002
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