Ahmad Iyad Alkhalf
Jeddah,Mecca Region
Summary
Successful Sales Consultant with excellent lead generation potential and more than 13 years of experience. Highly effective at techniques used to close sales opportunities. Personable, motivated team player with extensive sales knowledge.
Overview
14
14
years of professional experience
Work History
Senior sales consultant
Authorized Policy Insurance Brokers
Jeddah
01.2019 - Current
- Helped customers determine appropriate products and policy terms.
- Gathered customer information to assess coverage needs and recommend products.
- Answered policy and premium questions to increase customer satisfaction.
- Communicated with customers to determine policy limits and degree of risk.
- Maintained policies by calculating premiums and processing payments.
- Outlined insurance policies to protect customer interests and meet regulatory requirements.
- Explained risk coverage premiums and benefits to customers to foster informed decision-making.
- Drafted quotes detailing policy premiums, coverages and payment structures.
- Reviewed Insurance applications and processed approvals or denials.
- Minimised insurance carrier risks by aligning policy premiums with established risk factors.
- Developed financial plans according to financial and client regulations.
- Applied thorough knowledge of claims procedures to process and close claims under tight deadlines.
- Prospected potential customers to increase policy acquisition and meet revenue goals.
Key account manager
Authorized Policy Insurance Brokers
Jeddah
03.2016 - 12.2018
- Identified new business opportunities and increased lead generation to grow profits.
- Communicated new products and services to drive customer interest and boost sales.
- Resolved client complaints quickly and used feedback to improve account management services.
- Maintained client records in bespoke CRM systems, ensuring streamlined data processes for maximum efficiency.
Account manager
Saudi Hollandi bank
Riyadh, Riyadh Region
03.2015 - 01.2016
- Delivered exceptional customer service, addressing customer queries and handling customer complaints.
- Built rapport with new and existing customers to boost client retention.
- Handled customer concerns and complaints to resolve issues and build loyalty.
- Generated KPI reports to illustrate overall performance.
- Oversaw account portfolio to deliver top-quality account services.
Telesales Manager
Weqaya Insurance Co
Jeddah, Mecca Region
02.2014 - 01.2015
- Answered customer enquiries with excellent customer service skills.
- Provided excellent customer service, upholding high level of customer satisfaction.
- Trained and coached new starters and other sales team members to help meet team targets.
- Recorded customer information and interactions.
Manager of sales and distribution
SBG
Jeddah
01.2013 - 01.2014
- Addressed customer issues with compassion and professionalism, ensuring swift, successful resolution.
- Maintained smooth-running business operations by delegating priorities to staff abilities.
- Led and managed administrative staff to maintain smooth daily operations.
- Planned and managed resources and budget to support and deliver objectives.
Sales executive
Tawuniya Insurance CO
Jeddah, Mecca Region
05.2011 - 12.2012
- Managed client relationships from early stages of sales process through to post-sales
- Built long-term relationships with customers and generated referrals from existing clients.
- Achieved and exceeded sales targets in line with client growth across all products and services.
- Maintained contact with customers throughout sales and pre-delivery process.
Education
Bachelor of Business Administration - Banking & insurance
Damascus University
Diploma - Insurance Foundations Professional Exam
Financial Academy
Jeddah2013
Diploma - Insurance Foundations Professional Exam
Sales Training Techniques
JeddahRisk Management
JeddahCII CERT
Chartered Insurance Institute
Skills
- Contract risk management
- Salesforce contact management
- Excellent communication and interpersonal skills
- Client Relationship Management
- Marketing budget management
- Sales promotion
- Sales training techniques
- Commission sales
- Customer Service
Languages
Arabic
Proficient (C2)
English
Upper intermediate
Timeline
Senior sales consultant
Authorized Policy Insurance Brokers
01.2019 - Current
Key account manager
Authorized Policy Insurance Brokers
03.2016 - 12.2018
Account manager
Saudi Hollandi bank
03.2015 - 01.2016
Telesales Manager
Weqaya Insurance Co
02.2014 - 01.2015
Manager of sales and distribution
SBG
01.2013 - 01.2014
Sales executive
Tawuniya Insurance CO
05.2011 - 12.2012
Bachelor of Business Administration - Banking & insurance
Damascus University
Diploma - Insurance Foundations Professional Exam
Financial Academy
Diploma - Insurance Foundations Professional Exam
Sales Training Techniques
Risk Management
CII CERT
Chartered Insurance Institute
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