AHMED ABDELRAHMAN
Giza,Egypt
Overview
27
27
years of professional experience
Work history
Senior Technical Advisor
Jotun Middle East ,India and Africa (MEIA)
Saudi Arabia
01.2018 - Current
- Provide technical support to customers on proper application techniques and handle complaints assessment
- Provide assistance to salesman in making specifications/product compliance and Certifications
- Arrangement of applied sample panels or demo on sites according to priority
- Site inspection/supervision and preparation of technical reports
- Evaluating and providing product performance guarantees
- Assist Sales Department internally and externally in launching new or modified products as deemed necessary by arranging testing procedures and approving in coordination with Marketing, and R&D Departments
- Conduct relevant seminars about product demonstrations to Clients/Consultants/ projects/ applicators
- Conduct deco technical training & paint school for internal staff and external customers
- Analyze competitors' products and market painting trends
- Participate in the Saudization program by conducting technical training for new Saudi employees through Jotun way Program.
Technical Advisor Deco Projects
Jotun Middle East ,India and Africa (MEIA)
Saudi Arabia
09.2012 - 09.2017
- Supervise on-site assessment, inspection and reporting on painting activities to ensure that painting jobs are carried out according to specification and procedures
- Ensure that Health Safety & Environment measures are respected on-site
- Responsible for initial assessment of customer complaint and introducing the best possible solutions
- Coordinate with sales team on product deliveries and other customer matters, to ensure that products are available before painting and to minimize any returned stock
- Coordinate with sales team and the collector for delivering invoices, and payment collection
- Promoting Jotun products by seeking new business opportunities in project sites
- Responsible for on-site technical training.
Area Sales Manager
Serpo paints company KSA
01.2005 - 07.2012
- Devise sales action plans and performance agreements to Sales Executive and evaluate and follow up on achieving departmental objectives, such as sales targets, collections, etc
- Plan market expansion by mapping potential areas, conducting frequent visits and evaluating their potential
- Visit existing and new customers, contractors and consultants with Sales executives at dealer shops and sites to follow up on dealer projects, assist in supply/apply issues
- Consolidate and analyze monthly sales and collection reports and branch expenses versus budget and report the same to Sales Manager
- Provide technical support to projects and dealer by introducing the right products and decorations suited
- Training painters and applicators on new methodologies of application for various products
- Handling of any complaints initiated by customers and introducing the best possible solutions
- Introducing full information of practical consumption rate of various products to help customers adjust their budgets to their best
- Provide necessary support to Sales Executives, monitor and evaluate their performance and work on their development in coordination with HR Department.
Technical Sales Executive
Saudi Paint Company (PAINTCO)
01.2001 - 01.2004
- Following-up and resolving conflicts in all Throughout the Kingdom
- Coordination with sales team to solve technical problems
- Coordination with our applicators to meet customers' requirements in applying samples for approvals
- Providing technical advice and information regarding our company products
- Supervision the implementation samples within project sites
- Provide onsite testing according to specification to ensure quality of achieved requirement.
Production and Planning Engineer
Sigma Coating
01.1997 - 01.2001
- Develop and implement production schedules that meet customer demand and optimize resource utilization
- Coordinate with sales, purchasing, and other departments to ensure smooth workflow
- Monitor production progress and make adjustments as needed to meet deadlines
- Oversee the storage of raw materials, ensuring adequate supply for production
- Implement inventory control procedures to minimize waste and optimize costs
- Monitor finished product inventory and coordinate with logistics for timely delivery
- Ensure all paints meet the required quality standards and specifications
- Implement and monitor quality control procedures throughout the production process
- Investigate and resolve quality issues promptly
- Supervise and motivate production team members, providing guidance and training
- Ensure a safe and productive work environment
- Conduct performance evaluations and implement employee development plans
- Oversee the maintenance and repair of production equipment
- Implement preventive maintenance programs to minimize downtime
- Coordinate with engineering and maintenance personnel to resolve equipment issues
- Ensure adherence to all safety regulations and procedures
- Implement and monitor environmental protection measures
- Conduct safety training for production team members.
Education
chemistry
Cairo University
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Custom
- PSP Training (Presentation Skills Program)
- BMT Training (Basic Management Training)
- SFT1 Training (Sales Force Training Level 1)
- SFT2 Training (Sales Force Training Level 2)
- Deco Technical Training Level 1 as trainer
- Deco Technical Training Level 2 as trainer
- Basic First Aid and CPR
- Basic Fire Fighting
- Safe Work Permit Training
Personal Information
- Date of birth: 06/15/74
- Nationality: Egyptian
- Marital status: Married
Languages
English
Upper intermediate
Arabic
Proficient (C2)
Timeline
Senior Technical Advisor
Jotun Middle East ,India and Africa (MEIA)
01.2018 - Current
Technical Advisor Deco Projects
Jotun Middle East ,India and Africa (MEIA)
09.2012 - 09.2017
Area Sales Manager
Serpo paints company KSA
01.2005 - 07.2012
Technical Sales Executive
Saudi Paint Company (PAINTCO)
01.2001 - 01.2004
Production and Planning Engineer
Sigma Coating
01.1997 - 01.2001
chemistry
Cairo University
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