Mohamed Sharafeldin Osman Abuzaid
Riyadh,Saudi Arabia
Summary
Experienced Executive Secretary with extensive expertise in personnel and operations management, along with strong organizational, communication, and administrative skills. Seeking to join a professional organization where I can contribute my administrative and technical experience in a motivating work environment that supports professional development.
Overview
12
12
years of professional experience
2006
2006
years of post-secondary education
1
1
Certification
Work history
HR & Admin Manager
Perfume & Incense Factory
Riyadh, Saudi Arabia
2023.05 - Current
- Administered payroll, reducing discrepancies and errors during the process.
- Maintained an organised workspace promoting productivity and efficiency.
- Handled procurement of office supplies avoiding stock shortages or wastage.
- Handled customer queries promptly improving overall customer satisfaction.
Operations Manager –
Asnani Advanced Group
Riyadh , Saudi Arabia
2021.05 - 2023.04
- Improved operational efficiency by streamlining processes and implementing strategic plans.
- Devised operational policies for regulatory compliance and best practices adherence.
- Optimised workflow procedures with strategic planning and team coordination.
- Created a collaborative work environment for positive team dynamics.
HR Manager
Al-Ennady Contracting Company
Riyadh, Saudi Arabia
2015.03 - 2021.04
- Led change management initiatives for smoother transitions.
- Fostered a diverse and inclusive work culture by promoting equal opportunities.
- Oversaw talent acquisition process, secured top industry talents.
- Developed new onboarding programme to speed up employee productivity.
- Handled grievance procedures in line with employment law regulations.
- Maintained open communication channels with employees, fostered trust within teams.
- Managed redundancy processes, minimised legal risks.
- Implemented HR policies and procedures for legal compliance.
System & Branch Supervisor
Madous Car Rental
Riyadh, Saudi Arabia
2013.04 - 2015.05
- Ensured compliance with company policies to maintain smooth operational flow.
- Handled customer complaints promptly, resulting in improved customer retention.
- Fostered a positive working environment through effective communication and feedback.
- Coordinated with other branches to cultivate collaboration and teamwork.
Education
Bachelor's degree - in Information Technology
Sudan University
SudanSkills
- Appointment and meeting management
- Strong communication and organizational skills
- Microsoft Office programs
- Working with the Odoo system
- Network management
- Administrative data analysis
Certification
- Course in Networking
- Course in Digital Marketing
- Course in Odoo Program
Timeline
HR & Admin Manager
Perfume & Incense Factory
2023.05 - Current
Operations Manager –
Asnani Advanced Group
2021.05 - 2023.04
HR Manager
Al-Ennady Contracting Company
2015.03 - 2021.04
System & Branch Supervisor
Madous Car Rental
2013.04 - 2015.05
Bachelor's degree - in Information Technology
Sudan University