Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
Elevated account management by predicting potential competitive threats and outlining proactive solutions.
Successfully convinced clients to purchase instead of leasing to minimize losses to competitors and extend individual client investments.
Maintained responsibility of sales, contracts, negotiations and reporting for account worth over SR [30M].
Leveraged strategic planning to penetrate key accounts.
Boosted customer satisfaction by providing teams with training and skills to optimize service delivery in alignment with individual needs.
National Account Manager
Multi Brands For Trading (MBFT)
Jeddah, Saudi Arabia
10.2010 - 11.2020
Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
Identified profitable business leads and built pipeline of prospective customers.
Professionally handled all complex problems to positively impact sales and business direction.
Reached out to customers frequently to check on satisfaction, inquire about needs and propose new offerings.
Directed work of efficient administrative team maintaining accurate sales, inventory and order documentation.
Managed, supported and grew business relationships with existing accounts and developed strategies to increase sales and revenue.
Forecasted sales of SR (70 M) and set successful policies to achieve sales objectives and related metrics within timeframe.
Collaborated with business development managers in partner planning process to develop mutual performance objectives, financial targets and critical milestones.
Tracked sales data to assess trends and make proactive strategy changes.
Assistant Store Manager
Anwal For Trading Limited Co
Cairo, Egypt
10.2007 - 09.2010
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
Processed payments for credit and debit cards and returned proper change for cash transactions.
Promoted professional growth and facilitated talent development of each associate to drive performance excellence.
Interviewed, hired and trained 15 staff associates and equipped to comply with company policies and procedures.
Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
Provided weekly work schedules to employees to accommodate business demands and vacation requests.
Wholesale Area Manager
AL Munajem Group
Riyadh , Saudi Arabia
01.2004 - 09.2007
Actively listened to customers' requests, confirming full understanding before addressing concerns.
Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment.
Maintained energy and enthusiasm in fast-paced environment.
Proved successful working within tight deadlines and fast-paced atmosphere.
Completed all paperwork, recognizing any discrepancies and addressing them in a timely fashion.
Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Used coordination and planning skills to achieve results according to schedule.
Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
Maintained and repaired facilities, equipment and tools to achieve operational readiness, safety and cleanliness.
Sales Supervisor
Juhayna Food Industries
Cairo, Egypt
10.2001 - 01.2004
Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
Arranged items in favorable positions and areas of store for optimal sales.
Directed smooth merchandising of products to engage customers and promote sales.
Constructed displays and signs to promote specified products and sales promotions.
Checked store merchandise regularly for proper display and replenishment.
Education
Bachelor of Science - Technology And Industrial Education
Zagazig University
Cairo
09.1994 - 06.1999
Skills
High-impact proposal presentation
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Software
Excel - Access - Power point
Accomplishments
Used Microsoft Excel to develop inventory tracking spreadsheets.