Ahmed Abojabal
riyadh,Saudi Arabia
Summary
A resourceful and adaptable Director with 18 years of experience in travel and tourism operations, business development, and process optimization. A strategic, results-driven leader with a proven ability to enhance efficiency, reduce costs, and drive profitability. Skilled in employee engagement, customer relationship management, and operational streamlining to maximize performance. Adept at time management, conflict resolution, and fostering strong client relationships to deliver exceptional customer experiences. Seeking to leverage a track record of operational excellence to drive success in a dynamic organization.
Overview
16
16
years of professional experience
3
3
years of post-secondary education
Work History
Director Of Central Region
Rahala
Riyadh, Riyadh Region
03.2024 - Current
- Championed change initiatives within the organisation for streamlined operations.
Developed comprehensive business plans for company growth.
Drove process improvements, optimised workflow efficiency.
Instituted cost control measures, mitigated financial risk.
Directed team to deliver high-quality customer service.
Enhanced productivity through innovative management techniques.
Identified and capitalised on growth opportunities in the market.
Optimised resource allocation to maximise productivity.
Fostered a positive work environment, increased employee morale.
Coordinated large scale projects with successful outcomes..
Conducted strategic planning sessions to drive corporate objectives.
Managed negotiations with clients to secure profitable contracts. - Implemented operational changes for improved efficiency.
Managed daily operations by overseeing financials, key performance indicators and employee performance.
Led negotiations with vendors and suppliers, securing favourable terms.
Formulated business plans to increase growth and minimise cost for company.
Implemented process improvements, streamlining operations for increased productivity.
Evaluated market trends and competitor activities, informing strategic decision-making.
Tourism manager
AL Shahin Travel & tourism
Riyadh, Riyadh Region
01.2018 - 02.2024
- Managed relationships with local businesses to boost tourism partnerships.
Led team efforts for successful execution of holiday packages.
Streamlined booking processes, enhancing customer experience.
Liaised effectively with hotel management to ensure comfortable stay for tourists.
Enhanced customer satisfaction by implementing new tour strategies.
Researched market trends to develop competitive tourism packages.
Established standards for hospitality services provided by the organisation.
Negotiated contracts with vendors, reducing operational costs.
Negotiated deals for better travel insurance coverage, providing peace of mind to customers.
Reviewed feedback from customers, leading to continuous improvement in services offered.
Tour manager
Jawwal Travel & Tourism
Riyadh, Riyadh Region
06.2009 - 12.2017
- Spearheaded training programmes for new hires, ensuring they are equipped with necessary skills and knowledge.
- Maintained up-to-date knowledge of travel regulations; ensured compliance at all times.
- Ensured safety protocols, decreased incidents during tours.
- Assessed feedback from customers regularly; implemented improvements in services accordingly.
Education
Bachelor of Arts - Psychology and Sociology
Alexandria University
Alexandria Egypt 01.2004 - 01.2007
Skills
- Performance metrics tracking
- Data analytics and interpretation
- Leadership acumen
- Delegation mastery
- Effective mentoring
- Budget control aptitude
- Sales growth strategies
- Assets allocation
- Contract negotiation techniques
- Strategic mergers and acquisitions
- Investment evaluation
- Customer Service
- Project budgeting
- Operations management
- Daily operations
- Policy enforcement
- Staff development
Languages
Arabic
Native
English
Advanced
Timeline
Director Of Central Region
Rahala
03.2024 - Current
Tourism manager
AL Shahin Travel & tourism
01.2018 - 02.2024
Tour manager
Jawwal Travel & Tourism
06.2009 - 12.2017
Bachelor of Arts - Psychology and Sociology
Alexandria University
01.2004 - 01.2007
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