OFFICE APPLICATIONS EXCEL, OUTLOOK, WORD
Ahmed Alalem
Electrical Engineer
Summary
Electrical Engineer with 7 years’ Thorough knowledge of various telecom technologies. Highly effective written and spoken communication. Strong ability to work collaboratively with teammates. Highly adaptable to various telecom contexts and jobs. Skilled in application of telecom and management principles.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
1
1
Certification
2
2
Languages
Work History
Telecom Operations Coordinator
SHABAKKAT CELLULAR COMPANY
04.2019 - Current
- Communication between customer and internal members regarding any access issue or technical issue and find proper solution
- Follow up with customer for any issue related to operation and closed it >
- Assisting with renewals of licenses and permits and helping to manage the relevant requirements
- Creating technical work permit for teams along with work description and used material
- Preparation of customer reports on a regular basis in accordance with customer requests.
site implementation ENGINEER
SHABAKKAT CELLULAR
11.2018 - 04.2019
- COMPANY (MW Transmission – LTE- 3G - 2G-(ERICSSON EQUIPMENT)BTS 6000 family, 2000 family, 3000 family and Traffic node 2p, 6p, 20p)
- Installation, Commissioning, integration, troubleshooting (check alarms; faulty modules; state of indoor and outdoor equipment)/Corrective maintenance for BTS and Micro wave
- 3rd Carrier implementation, 4G troubleshooting, IP migration.
Network field operation Engineer
SHABAKKAT CELLULAR COMPANY
05.2015 - 11.2018
- (MW Transmission Ericsson MINI-LINK Traffic Node– LTE- 3G - 2G-(ERICSSON EQUIPMENT) BTS 6000 family, 2000 family, 3000 family and Traffic node 2p, 6p, 20p)
- Receive trouble ticket outages and clear it within SLA time, Solve network performance issues and clear alarms
- Site acceptance and reporting about site general situation
- Meet weekly PMR target (Performing complete site health check and find out snags and clear it)
- Performing test for faulty hardware and confirm status and compare with received weekly report from network field engineer.
Education
Bachelor’s Degree - ELECTRONICS
ISRA UNIVERSITY
Amman Jordan 02.2010 - 02.2014
Skills
Basic First Aid and CPRundefined
Software
OPERATING SYSTEMS: WINDOWS, ANDROID, BASICS OF LINUX AND VMWARE
Accomplishments
Part of four successful hajj project for years 2015, 2016, 2017,2018,2019,2020
Certification
WORK PERMIT RECEIVER CERTIFICATIONS FROM KING ABDULLAH UNIVERSITY OF SCIENCE AND TECHNOLOGY
Timeline
Telecom Operations Coordinator
SHABAKKAT CELLULAR COMPANY
04.2019 - Current
site implementation ENGINEER
SHABAKKAT CELLULAR
11.2018 - 04.2019
WORK PERMIT RECEIVER CERTIFICATIONS FROM KING ABDULLAH UNIVERSITY OF SCIENCE AND TECHNOLOGY
11-2016
Network field operation Engineer
SHABAKKAT CELLULAR COMPANY
05.2015 - 11.2018
Bachelor’s Degree - ELECTRONICS
ISRA UNIVERSITY
02.2010 - 02.2014
Similar Profiles
Ahmed Osman Elshafie HassanAhmed Osman Elshafie Hassan
DPI BO Engineer at Shabakkat CellularDPI BO Engineer at Shabakkat Cellular
Osama Hadi Mohammed HaijOsama Hadi Mohammed Haij
core engineer at Shabakkat KSA companycore engineer at Shabakkat KSA company
Mustafa OdehMustafa Odeh
Reginal Manager Field operation at Shabakkat KSAReginal Manager Field operation at Shabakkat KSA