AHMED ALEID

Work history

State Properties General Authority

Riyadh , Saudi Arabia

02.2021 - Current

Implemented and developed ongoing programs initiatives through communication and collaboration.
Resolved customer queries through effective communication and providing step-by-step solution.
Improved team efficiency by training and mentoring individuals through diligent team meetings and setting goals.
Raised productivity through strategic scheduling and effective time management.
Attended regular networking events to broaden scope of key contacts and increase SPGA reputation.
Localized PR initiatives to maximize regional awareness and coverage.
Facilitate and Coordinate Governor External Meetings and Visits.
Developed productive professional relationships with external media personnel for optimized SPGA exposure.
Applied brand awareness and appropriate tone of voice across all communications to strengthen SPGA image.
Kept associate equipment organized and maintained in order to optimize team efficiency.
Effectively built and maintained relationships with external stakeholders.
Monitored individual performance, providing coaching and training opportunities to struggling team members, improving customer service and colleague satisfaction.
Set and managed performance benchmarks for call center employees.
Created and executed successful and innovative social media marketing campaigns across different media.
Implemented company policies and legal guidelines.

King Khaled Eye Specialist Hospital

Riyadh, Saudi Arabia

01.2018 - 01.2021

Work directly with [departments, vendors, high management] to achieve positive impact and outcomes.
Developed productive professional relationships with external media personnel for optimized brand exposure.
Gauging reactions to internal communications, using feedback to recommend and implement new initiatives.
Applies continuous improvement strategies in all Events activities.
Attended regular networking events to broaden scope of key contacts and increase brand awareness and reputation.
Developed social media and awareness campaigns to maximize Public awareness.
Prepare, monitored, and maintain event budgets.
Handle contract signing, fee collection, business accounts payable and receivable functions, and event booking activities.
Coordinate all details and activities for Symposiums, Exhibitions, and workshops, employee gatherings.

King Khaled Eye Specialist Hospital

Riyadh, Saudi Arabia

01.2012 - 01.2018

Support Director of Protocol & Public Relation Department with daily operational functions.
Maintains a good relationship with VIP's.
Delivered an exceptional level of service to each internal customer by listening to concerns and answering questions.
Monitored multiple databases to keep track of all Hospital projects.
Analyzed departmental documents for appropriate distribution and filing.
Communicate with national as well as international organizations for hospital visits.
Promotes, facilitates, and coordinates an integrated approach with all KKESH departments for Media Announcements and Annual Report.
Drafted communications for routine releases and emergency response.
Authored press releases and communications materials to share vital information and promote intended message.
Managed social media accounts by composing content, engaging with followers in comments, monitoring activities, and researching trends.

King Khaled Eye Specialist Hospital

Riyadh , Saudi Arabia

01.2004 - 01.2012

Ensure that all the required actions are taken to meet identified requirements related to catering, organization of volunteers/ushers, registration processes, vendor support, public relations planning and coverage, media services, Audiovisual, preparation of event venue etc.
Take care of organize transportation, housing, catering, and social activities for international/national guests.
Organized activities related to seminar/symposiums.
Coordinate the Protocol, Public Relation and Media plan.
Researched, created and distributed impact press releases to targeted media, heightening brand awareness and exposure.
Acted as reliable and responsive point of contact for VIP's addressing both proactive and reactive measures.

King Khaled Eye Specialist Hospital / Residency

Riyadh , Saudi Arabia

01.2002 - 01.2004

Automated office operations, managed Residents' correspondence and supervised data communications.
Supported President of residency program in managing operational workflow.
Routed agreements, contracts and invoices through signature process.
Organized files, developed spreadsheets, faxed reports and scanned documents.
Responded to telephone inquiries from residents, teachers and department rotations.
Requisitioned office supplies, assisted in payroll, performed record keeping and tracked time cards for all departmental office employees.
Coordinated itinerary and scheduled residents rotations with 100% accuracy.