Summary
Overview
Work history
Education
Skills
Languages
Certification
Timeline
Generic

AHMED ALFAIFI

Jizan,Jazan Region

Summary

I have over 6 years of experience in public relations, administrative support, and customer service, with a strong focus on communication, task coordination, and client interaction. I consistently work on developing my professional skills and believe in the importance of teamwork to achieve shared goals. Throughout my career, I have supported various departments and helped ensure smooth daily operations. With a strong commitment to delivering high-quality service, along with careful attention to detail and efficiency, I strive to enhance customer satisfaction and improve service quality. I look forward to joining a team where I can contribute to a positive customer experience and overall business success

Overview

14
14
years of professional experience
1
1
Certification

Work history

Public Relations Officer

Haji Husein Alireza & Co. Ltd.
Jizan
06.2019 - Current

Job Title: Public Relations Officer – Jazan Region Branch
• Represent the company before government entities and other companies, strengthening relationships with external parties.
• Act as a liaison between colleagues within the company and external entities.
• Coordinate between internal departments and external parties to ensure a smooth workflow.
• Facilitate licensing procedures and government approvals by enhancing effective communication channels.
• Provide support to various departments by supplying the necessary information and services.
• Demonstrate the ability to build strong relationships and achieve high levels of customer satisfaction.

General Receptionist

AL-BUANAIN ARABIAN GULF CO. & STATIONS
Al Jubayl
06.2011 - 02.2012
  • Job Title: Receptionist
    • Greeted customers and visitors in a professional manner that reflected positively on the company.
    • Provided support and guidance to customers, directing them to the appropriate departments within the company.
    • Responded to inquiries accurately and courteously, ensuring the delivery of clear and useful information.
    • Managed phone calls and email correspondence effectively, routing them to the relevant departments.
    • Coordinated and organized appointments and meetings to ensure smooth operations.
    • Handled requests and complaints with flexibility and professionalism, ensuring prompt and effective solutions that met customer expectations and enhanced satisfaction.

Education

Bachelor's : Applied Network Systems Engineering -

Technical And Vocational Training Corporation
/2021 - /2023

Diploma - Computer science

Umm Al-Qura University
/2012 - /2015

Skills

  • Preparing work schedules
  • Proficiency in Microsoft Office programs
  • Public affairs research
  • Sales Services
  • Data analysis
  • Customer Service
  • Administrative reporting and correspondence
  • Public relations
  • Communication and interpersonal skillscommunications
  • Problem-solving abilities
  • Effective presentation skills
  • Ability to prioritize tasks
  • Efficient time management
  • Design applications

Languages

English                                                                      Arabic

Certification

  • Diploma in Introduction Cybersecurity - Jazan Chamber Academy with Cisco Academy
  • Network Security Certificate of Completion – Cisco Networking Academy
  • Certificate of Completion -Introduction to Cybersecurity – Cisco Networking Academy
  • Completion certificate - Data Analytics - IBM SkillsBuild
  • Certificate of Completion: Analyze and represent data using Microsoft Excel - Tuwaiq Academy
  • Course: Preparing Official and Administrative Reports and Correspondence - Azad Training Center
  • Certificate of Completion: Building and Developing Web Applications Using Angular - Tuwaiq Academy
  • Certificate of Completion: Artificial Intelligence Fundamentals – IBM SkillsBuild

Timeline

Public Relations Officer

Haji Husein Alireza & Co. Ltd.
06.2019 - Current

General Receptionist

AL-BUANAIN ARABIAN GULF CO. & STATIONS
06.2011 - 02.2012

Bachelor's : Applied Network Systems Engineering -

Technical And Vocational Training Corporation
/2021 - /2023

Diploma - Computer science

Umm Al-Qura University
/2012 - /2015

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AHMED ALFAIFI