Ahmed Alfarhan

- Administrator for Medical Committee that responsible for all unfit medical cases to be decided for Medical retirements.

- Medical processes enhancement and automation

- Budget business Plan and budget controller.

- Handled all change managements related to medical processes enhancement

- Audit and solve critical cases related medical

- Focal point for HR external functions.

- Handling all Shared Services SLA activities (SV Data Collection, quarter user consul meeting arrangements and content, Quality & Productivity KPIs, service Plan, true up exercise, ExCom Meeting content, Audits).

- Budget business Plan and budget controller.

- Support HR Operation leaders in their Objectives as control and assure delivery

- Handled all HRO engagements

- Other support activities related to HRO and Adhoc support.

- Maintain all performance report (Weekly, Monthly, Quarter, Yearly)

- Responsible for Quality assurance correction and enhancements.

- Administrator for all HRSC systems (Genesys, Online Introduction letter, TALABI, FlexiTime and HRSC Portal).

- Mentor HRCS Queue and distribute agents accordingly.

- Planning Agent skills distribution and agent leave control.

- Focal point for external communication and any announcement reference HRCS contacts.

- Handling exceptional letters process.

- Handling customer feedback system.

- Focal point for dual title execution process.

- Other Adhoc assignments related to HRSC.

- Performance Management. (Weekly, Monthly, Quarter report) and sharing insights to management.

- Work closely with all team to assure comply with KPI and extended arm for recruiters.

- Handling all reports, KPI related to Shared Services SLA for Recruitment Services.

- Vendor Managements. (bidding, Technical Evaluation, Mentor Vendor Performance, Create Purchase Requests, Handle Purchase Order, and issue SES Service Entry Sheet)

- HR One Platform system SF administrator & Technical Support for Recruitment & Onboarding Module.

- CRM (Handling Let's talk & Recruitment emails & CV verification in system).

- Management Referral related to (Hiring & Transfer)

- Handling all investigations related to compliance like recruitment process, Salary Offer Grievances, selection grievances & Audit

- Recruitment Policy, Process & Guideline. ( Review and update)

- Recruitment events ( Career Fair)

- External transfer (Handled all SABIC KSA transfer between SABIC & Affiliate after acceptance until joining)

- Budget controller and business plan preparation

- Other reports related to Recruitment.

- Handling recruitment requests as acting recruiter on demand.

- Mentor for new employee joined Recruitment and trainees

- Allocate Recruiters based on demand and distribute volume.

· Covering all concerns inquires and services, that related to recruitment online and walk-in queries.

· Handling all processes for the new employee from accepting the job offer (till he joins his department

· Orientation Program for new joiner that covered all required information and assure new employee experience.

· Performing administrational functions; as preparing monthly reports and KPIs, system administration.

Working as Admin Assistant in Employee Relation Department– Labor Affairs Section – in SABIC handling all issues related to Violations and Penalties for SABIC.