Ahmed Al Ganieny

• Increased sales by 90%
• Researched competitors' activities and products to uncover new trends
• Maintained marketplace visibility marketplace by participating in industry-related and community activities.
• Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
• Closed lucrative sales deals using strong negotiation and persuasion skills.
• Tracked pipeline data, won vs. lost opportunities and lead response times with My team.
• Attended industry shows, conventions and other meetings with primary mission of expanding market opportunities.
• Evaluated performance against goals and implemented appropriate development plans.
• Met with clients, delivering presentations and educating on product and service features and offerings.
• Developed and implemented comprehensive business strategies and sales and marketing plans that complemented overall corporate operating plan.
• Established and cultivated solid business relationships with new or existing customers.
• Reviewed customer service agreements for terms and conditions pricing and accuracy.
• Resolved customer issues quickly to close deals and boost client satisfaction.
• Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
• Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
• Targeted and prospected for new business through telemarketing, individual creativity and innovation.
• Interpreted sales and pricing policies to departmental personnel and customers.

Increased sales by 40%

• Maintained excellent attendance record, consistently arriving to work on time
• Worked flexible hours across night, weekend and holiday shifts
• Created plans and communicated deadlines to complete projects on time
• Led projects and analyzed data to identify opportunities for improvement
• Increased customer satisfaction by resolving issues
• Maintained energy and enthusiasm in fast-paced environment
• Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
• Worked within applicable standards, policies and regulatory guidelines to promote safe working environment

Achieved target for 6 years on row.

• Investigated competitor technical specifications, product data and industry standards and continually developed knowledge of product offerings
• Contributes to sales engineering effectiveness by identifying short-term and long-range issues and recommending courses of action
• Identified sales opportunities by assessing environment and devising and implementing winning strategy
• Gained customer acceptance by demonstrating cost reductions and operations improvements

• Managed over 30 customer calls
• Designed and delivered product training for clients
• Developed and implemented pursuit plans for opportunities within assigned key accounts
• Analyzed market trends, competitor performance and product strengths
• Supported market research, metrics and requirements development and risk management
• Attended trade shows and seminars to promote products and network with industry contacts