Ahmed AlHarbi
Import Specialist
Khobar,Eastern Province
Summary
Experienced Import Specialist with over 4 years of experience in Logistics. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
3
3
Languages
1
1
Certification
5
5
years of post-secondary education
5
5
years of professional experience
Work History
Import Specialist
DHL Express
Khobar, Eastern Province
02.2017 - Current
- Checked import and export documentation to determine cargo contents and classified goods into different tariff or fee groups.
- Resolved problems, improved operations and provided exceptional service.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Determined method of shipment and prepared bills of lading, invoices and other shipping documents
- Updated clients on cargo and mail statuses by closely monitoring receipt and tracking processes.
- Entered shipping information into computer system and estimated freight and postal rates.
- Negotiated and arranged transport of goods with shipping or freight companies.
- Advised clients on transportation and payment methods.
- Applied working knowledge of International Trade Compliance in reviews of internal processes, procedures and policies governing import and export rules and regulations.
- Prepared a variety of different written communications, reports and documents to ensure smooth operations.
- Updated and maintained manuals and adhered to governmental regulations that affected product import.
- Prepared and processed import and export documentation according to customs regulations, laws or procedures.
- Tracked shipments processing through customs and other agencies and obtained clearances.
Sales Associate
IKEA
Dhahran, Eastern Province
05.2016 - 01.2017
- Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
- Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
- Engaged with customers to effectively build rapport and lasting relationships.
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained records related to sales, returns and inventory availability.
- Liaised with customers and recommended specific products and specials, aligning with individual needs, requirements and specifications.
- Processed product returns and assisted customers with other selections.
- Tracked stock using company inventory management software.
- Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
Education
High School Diploma -
Dhahran Secondary School
Dhahran 11.2013 - 06.2016
Associate of Science - Computer Science And Programming
Dammam College of Technology
Dammam 07.2018 - Current
Skills
Shipping documents preparation
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Certification
Introduction to Cybersecurity Certificate
Timeline
Introduction to Cybersecurity Certificate
09-2020
Associate of Science - Computer Science And Programming
Dammam College of Technology
07.2018 - Current
Import Specialist
DHL Express
02.2017 - Current
Sales Associate
IKEA
05.2016 - 01.2017
High School Diploma -
Dhahran Secondary School
11.2013 - 06.2016
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