Ahmed AlMustafa
Eastern Region,Saudi Arabia
Summary
Accomplished IT professional with extensive expertise in managing and optimising Windows operating systems, including Windows 10/11 and Windows Server versions 2019, 2022, and 2025. Proficient in Microsoft 365 services such as Entra ID, Exchange Online, Intune, and Defender, alongside a strong command of Active Directory management including AD DS, GPO, DNS, and DHCP. Demonstrates advanced networking skills with a focus on TCP/IP protocols, VPNs, VLANs, and FortiGate firewalls. Experienced in cybersecurity solutions like Microsoft Defender and CrowdStrike. Skilled in virtualisation technologies such as VMware and Hyper-V. Adept at implementing robust backup and recovery strategies for both on-premises and cloud environments. Proven track record in deploying biometric systems for attendance management. Committed to enhancing infrastructure services through efficient file sharing, print services, and web services management.
Overview
2
2
Languages
5
5
years of post-secondary education
7
7
years of professional experience
Work history
IT manager
UNITED BETA INDUSTRIES
Dammam, Eastern Province
2026.01 - Current
Managed and optimized IT infrastructure, delivering customized technology solutions to support business needs and improve operational efficiency. Administered Windows Server, Active Directory, Microsoft 365 (Entra ID, Exchange Online, Mail Flow, and Policies), network infrastructure including FortiGate Firewalls, Switches, VLANs, VPNs, and IP communications. Oversaw cloud and on-premises backup solutions, implemented disaster recovery strategies to ensure business continuity, managed PBX IP telephony systems, and coordinated with vendors for hardware and software procurement while maintaining cost-effective and reliable IT operations.
IT Administrator
Larsen Toubro Hydrocarbon (L&T)
Khobar, Eastern Province
2021.10 - 2025.12
Provided end-user IT support. Managed IT assets, Active Directory accounts, system updates,
and firewall security. Supported cybersecurity initiatives, email account setups, and BPX IP
telephony. Deliver on-site technical support, server and biometric system configuration, and
telecom services across multiple project sites, ensuring secure and efficient IT operations.
IT support engineer
ARAM Meem LLC
Dammam, Eastern Province
2020.02 - 2021.10
Provided technical assistance to end-users, resolving hardware, software, and network issues
efficiently. Installed and configured systems, managed user accounts, and ensured smooth
daily IT operations.
IT Technician
Abdullah Fouad
Dammam, Eastern Province
2019.04 - 2020.02
Configured leased devices with OS, software, and network access. Maintained asset records
and tracking. Provided technical support and handled repairs during lease period. Ensured
data security through secure wipes and compliance with company policies.
Education
Associate's degree - Information Technology
Jubail Industrial College
Jubail, Eastern Province 2013.01 - 2018.02
Skills
- Operating Systems: Windows 10/11
- Microsoft 365: Entra ID, Exchange Online, Intune, Defender, Admin Centre
- Windows Server: 2019, 2022, 2025
- Active Directory: AD DS, GPO, DNS, DHCP
- Networking: TCP/IP, DNS, DHCP, VPN, VLAN, FortiGate Firewalls
- Cybersecurity: Microsoft Defender, Bitdefender, Trend Micro, CrowdStrike
- Virtualization: VMware, Hyper-V
- Backup & Recovery: On-Premises & Cloud Backup Solutions
- Biometric Systems: Attendance System Deployment & Integration
- Infrastructure Services: File Sharing, Print Services, Web Services
Languages
English
Advanced
Arabic
Native
Timeline
IT manager
UNITED BETA INDUSTRIES
2026.01 - Current
IT Administrator
Larsen Toubro Hydrocarbon (L&T)
2021.10 - 2025.12
IT support engineer
ARAM Meem LLC
2020.02 - 2021.10
IT Technician
Abdullah Fouad
2019.04 - 2020.02
Associate's degree - Information Technology
Jubail Industrial College
2013.01 - 2018.02