Ahmed Alnajdi
Dammam
Summary
Driven and well-qualified individual with strong communication and customer service skills. Proficient in building rapport and closing sales, enhancing customer experience. With background in clerical and secretarial roles with proven knowledge and skills, contributing to efficient office operations.
Overview
4
4
years of professional experience
Work history
Secretary
Dar Dammam real estate
Dammam
03.2025 - Current
- Created a systematic filing system, ease of document retrieval was achieved.
- Scheduled appointments for executive management team.
- Provided administrative support for projects; project completion rates improved as a result.
- Handled customer inquiries effectively; increased customer satisfaction rates.
- Improved client relationships through professional telephone etiquette.
- Welcomed arriving visitors and directed to appropriate meeting rooms.
- Followed written and verbal procedures, completing tasks with accuracy and efficiency.
- Addressed inquiries and responded via email or telephone follow-up.
- Built positive relationships with customers and clients to maintain outstanding service provisions.
Sale associate
Rms
Dammam
01.2021 - 10.2021
- Handled cash transactions accurately to avoid discrepancies.
- Maintained up-to-date knowledge of current promotions and discounts to inform customers appropriately.
- Resolved customer complaints promptly, improving customer retention rates.
- Facilitated smooth checkout process for enhanced customer satisfaction.
Education
Bachelor of Business Administration -
Imam Abdulrahman Bin Faisal University
Skills
- Communication skills
- Proactive and self-motivated
- Good at English
- Customers service
- Responsibility
- Great with technology
- Microsoft office and outlook
- Professional etiquette
Timeline
Secretary
Dar Dammam real estate
03.2025 - Current
Sale associate
Rms
01.2021 - 10.2021
Bachelor of Business Administration -
Imam Abdulrahman Bin Faisal University
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