Ahmed Mohammed Alotaibi
EASTERN PROVINCE, DAMMAM ,SAUDI ARABIA
Summary
A continuously experienced individual with more than 5 years work experience in different areas thriving on providing optimal customer service and expert in dealing with sales transactions. A self-motivated employee who is getting along with different work teams to achieve great results. Eager to contribute and add value to the organization collectively and personally.
Overview
7
7
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work history
Customer Service Specialist
Al-Halaba Entertainment Company
Dammam, Saudi Arabia
09.2022 - 09.2025
- Maintained excellent client satisfaction by providing in-depth support.
- Resolved customer complaints following guidelines and referred complex inquiries to team leaders.
- Performed cashier duties, including balancing and end-of-day banking.
- Achieved troubleshooting tasks to maintain the quality or the service and to ensure high-level gaming standards.
Government Agency Tracker
Yanabie Al-Khobar Trading EST.
Dammam, Eastern Province
03.2019 - 09.2022
- Reviewed government agencies.
- Ended all electronic government procedures.
Education
High School - Science
Altarbiyah Private Secondary School
Dammam, Eastern Province 09.2015 - 06.2017
Skills
- Teamwork
- Flexibility
- Active communication
- Ability to adapt with different work hours/shifts
- Customer service and Troubleshooting
- Adapt with work under pressure
- Average English language knowledge
Certification
Technical and Vocational Training Corporation:
- Certificate on IPHR.
- Doroob.sa ( Basics of Management)
- Participated in an event with 'GT Events' in association with industrial Security.
- Participated in an event with 'GT Events' in association with Halaba Entertainment Company in which was held in Al Medra Entertainment Center in Saudi Aramco.
- Participated in Qadisiya Festival in association with Halaba Entertainment Company and was one of the admins responsible for the second main-stage activities.
- i was part of the TeleiosX team , working as a simulator operator for the F4 Championship at the Bahrain international Circuit.
Timeline
Customer Service Specialist
Al-Halaba Entertainment Company
09.2022 - 09.2025
Government Agency Tracker
Yanabie Al-Khobar Trading EST.
03.2019 - 09.2022
High School - Science
Altarbiyah Private Secondary School
09.2015 - 06.2017