Ahmed Alshammari
Riyadh,Saudi Arabia
Summary
Holding a Bachelor’s degree in Business Administration with 5+ years of progressive experience in Human Resources, HR Operations, and business support across Retail, Hospitality, E-commerce and multi-site environments. Experienced in managing end-to-end employee lifecycle operations, workforce planning, employee relations, recruitment, compliance, and HR analytics while supporting business growth and operational efficiency. Skilled in partnering with department managers to support performance management, organizational effectiveness, policy implementation, and data-driven decision-making. Proven ability to streamline HR processes, enhance employee experience, and ensure full compliance with Saudi Labor Law and government platforms. Known for adaptability, problem-solving, stakeholder management, and building scalable HR practices within fast-paced and high-growth organizations.
Overview
6
6
years of professional experience
1
1
Certificate
Timeline
HR Specialist & Business Auditor
Alfardan Group - Hospitality & Luxury Retail
2025.11 - 2026.02
HR Operations Specialist - Acting HRBP
SOHO Group - Retail
2024.10 - 2025.10
HR Generalist
Firstcry international company-E-commerce & Retail
2023.10 - 2024.09
Business Administration Co-op
Royal commission in Jubail and Yanbu
2021.01 - 2021.04
HR Specialist
Al-Quway recruitment agency
2020.01 - 2023.03
Bachelor's degree - Business Administration, BBA
University of Imam Abdulrahman Bin Faisal
2001.04 - /2021
Work history
HR Specialist & Business Auditor
Alfardan Group - Hospitality & Luxury Retail
Riyadh & Doha, Saudi Arabia
2025.11 - 2026.02
- Participated in internal audit activities and coordinated with external auditors to ensure HR compliance and audit readiness.
- Led end-to-end HR operations and employee lifecycle activities including recruitment, onboarding, offboarding, and workforce compliance.
- Partnered with department managers to support workforce planning, employee engagement, and operational decision-making initiatives.
- Developed HR dashboards, workforce reports, and operational insights to support organizational effectiveness and strategic planning.
- Managed HRIS, attendance, payroll coordination, annual leave planning, and employee records to ensure operational continuity and accuracy.
- Handled employee relations matters, investigations, disciplinary actions, and workplace conflict resolution while providing HR advisory support.
- Led government relations and managed all government HR and workforce platforms, ensuring full regulatory compliance and effective utilization of government services in alignment with Saudi Labor Law.
HR Operations Specialist - Acting HRBP
SOHO Group - Retail
Riyadh & Dubai, Saudi Arabia
2024.10 - 2025.10
- Led the establishment and management of all government HR and workforce platforms, driving full regulatory compliance, optimizing the utilization of government services, and supporting the organization’s operational and workforce requirements in alignment with Saudi Labor Law.
- Acted as a strategic HR partner for department managers by supporting workforce planning, employee relations, performance management, and organizational effectiveness initiatives.
- Managed employee lifecycle activities including onboarding, offboarding, probation management, payroll, attendance, leave administration, and employee relations.
- Led end-to-end recruitment across multiple retail brands and business functions, supporting rapid expansion, new store openings, and head office hiring.
- Supported Organizational Development initiatives through job descriptions, KPI frameworks, performance tracking tools, and workforce planning analysis.
- Collaborated closely with Finance, Operations, IT, Legal, and Project Management teams to support business objectives and operational efficiency.
- Built HR databases, dashboards, and reporting tools to improve workforce visibility, decision-making, and HR process efficiency.
- Developed HR policies, procedures, and disciplinary frameworks aligned with Saudi Labor Law and operational requirements.
- Supported business transformation and operational readiness for new projects and retail initiatives across multiple location.
HR Generalist
Firstcry international company-E-commerce & Retail
Riyadh, Saudi Arabia
2023.10 - 2024.09
- Led workforce planning activities by analyzing operational needs, forecasting manpower requirements, and selecting external vendors and contracting companies based on business demands and operational priorities.
- Developed employee engagement and recognition initiatives, including a monthly high-performance recognition program that contributed to improving employee retention and workplace motivation.
- Managed attendance, payroll coordination, employee records, HR documentation, and employee relations processes while ensuring compliance with company policies and Saudi Labor Law.
- Partnered with Operations, Logistics, Finance, Purchasing, Sales, and Safety departments to support business continuity, workforce efficiency, and day-to-day operational requirements.
- Oversaw administrative and financial operational requirements related to warehouse operations across multiple locations, ensuring smooth coordination and resource availability.
- Managed end-to-end HR operations and workforce administration across six warehouse and operational locations within a fast-paced retail and e-commerce environment.
- Managed recruitment activities including sourcing, interviewing, hiring, onboarding, and workforce deployment to support operational readiness across multiple locations.
- Improved HR policies, procedures, and employee disciplinary practices to strengthen operational consistency, compliance, and employee accountability.
- Prepared HR reports, workforce analytics, and operational data insights to support management decision-making and operational improvements.
- Supported succession planning initiatives and workforce continuity by identifying operational gaps and contributing to talent readiness planning.
- Maintained and updated HR systems and employee databases while ensuring data accuracy, confidentiality, and operational efficien.
HR Specialist
Al-Quway recruitment agency
Eastern Province, Saudi Arabia
2020.01 - 2023.03
- Managed HR documentation, employee records, onboarding processes, and government platform transactions including Qiwa, GOSI, Muqeem, and Mudad.
- Conducted onboarding presentations and coordinated travel, accommodation, and meeting arrangements for employees and company visitor
- Supported end-to-end HR operations including recruitment coordination, onboarding, employee relations, and HR administration activities.
- Coordinated with local and overseas recruitment agencies to support hiring requirements across multiple business functions.
- Assisted in workforce coordination, employee communication, and resolving operational and employee-related issues.
- Drafted agreements and coordinated with external vendors and service providers to support business operations.
- Supported HRIS updates, reporting activities, scheduling, and day-to-day HR coordination tasks.
Business Administration Co-op
Royal commission in Jubail and Yanbu
Jubail, Saudi Arabia
2021.01 - 2021.04
- Supported the onboarding of new employees by organizing orientation sessions, preparing welcome materials, and guiding new hires through initial paperwork.
- Handled general HR administrative duties such as organizing files, managing correspondence, and scheduling meetings.
- Maintained and updated employee records and HR databases, ensuring accuracy and confidentiality of information.
- Assisted in recruitment processes by posting job openings, screening resumes, and scheduling interviews.
Skills
- Cross-Functional Collaboration
- Organizational Development
- Performance Management
- Stakeholder Management
- Workforce Optimization
- Regulatory Compliance
- Operational Excellence
- Process Improvement
- Succession Planning
- HRIS Management
- HR Analytics
- Applicant Tracking System, ATS
- HR Business Partnering
- AI-Driven Data Analysis
- Workforce Planning
- Problem-Solving
- Leadership
- Payroll
Achievements
- Designed and developed a full recruitment database and analytical dashboard from the ground up, organizing and analyzing a talent pool of +2,500 candidates and transforming recruitment data into actionable insights that supported informed hiring decisions and improved workforce planning.
- Managing the affairs of +300 employees, including attendance, payroll, solving problems, and creating a database in the company’s system.
- Maintained 100% compliance across all government platforms (GOSI, Qiwa, Muqeem, Mudad) with zero violations or penalties.
- Achieved sustainable cost savings for the company by restructuring the salary distribution in line with Saudi GOSI regulations, reducing the taxable portion and generating 15% monthly savings for both the company and the employee. This adjustment also enhanced our competitiveness in the market while ensuring full compliance.
- Create an attractive work environment, preserve employee rights, and reduce the rate of resignations by 90%.
- An increase in the percentage of achieving the company’s profits and revenues through recycling by 250% and relying on other sources of income to manage the financial affairs of the warehouses.
- Prepare a monthly company newsletter summarizing key achievements, welcoming new employees, updating policy changes, and recognizing the top three employees of the month. Distribute the newsletter to all employees to keep them informed and engaged with company updates.
- Successfully led the end-to-end HR support for new business projects and startups, handling all requirements with agility and flexibility. Filled all open positions within a short timeframe, ensuring full team readiness and smooth operational launch.
- Activating the role of human resources in motivating employees, distributing monthly prizes for the best employees in all departments and the best team leaders, and holding events on special occasions.
Education
Bachelor's degree - Business Administration, BBA
University of Imam Abdulrahman Bin Faisal
Dammam, Saudi Arabia 2001.04 - /2021
Certification
SHRM – ACHRM
Advanced Certificate in Human Resource Management
Tharwah Academy
Jun 2026
Courses
English language course U.K, 03/2023 - 09/2023
- International House school - Manchester, United Kingdom
English language course U.K, 07/2015 - 10/2015
- Kaplan international languages - Bournemouth, United Kingdom
Languages
Arabic
Native
English
Fluent