Ahmed Alshuaibi
Industrial Mechanical Maintenance Technical
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Self-motivated and true team player.
Overview
2
2
years of professional experience
3
3
years of post-secondary education
2
2
Certifications
Work History
Senior Waiter
MARMALADE
Jeddah
09.2021 - Current
- Assigned work tasks and coordinated activities of dining room personnel to provide prompt and successful service to patrons.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Managed food resources, memorized orders and coordinated customer service.
Salesman
Mobily
makkah
08.2018 - 09.2018
- seasonal job in Al-Hajj
Barista
Chill lounge
Jeddah
07.2018 - 08.2018
Foreman
Al-Habari Group for Operation and Maintenance
Yanbu
04.2015 - 09.2015
- Reworked positions and workflow based on individual abilities and production targets.
Education
Technical Diploma Certificate - Industrial Mechanical Maintenance Technology
Yanbu Technical Institute
Yanbu 01.2018 - 12.2020
Skills
Microsoft Office
English Language
Communication skills
Team work
Time management
Leadership
Client database management
Food and beverage pairings
Menu presentation
Upselling techniques
Certification
IELTS
Additional Information
Date of Birth : 20/09/1995
Nationality : Saudi
Timeline
Senior Waiter
MARMALADE
09.2021 - Current
OSHAcademy
06-2021
Salesman
Mobily
08.2018 - 09.2018
Barista
Chill lounge
07.2018 - 08.2018
IELTS
07-2018
Technical Diploma Certificate - Industrial Mechanical Maintenance Technology
Yanbu Technical Institute
01.2018 - 12.2020
Foreman
Al-Habari Group for Operation and Maintenance
04.2015 - 09.2015