Summary
Overview
Work history
Education
Skills
Certification
Languages
References
Timeline
Generic
Ahmed  Al Tallaa

Ahmed Al Tallaa

Khobar,Saudi Arabia

Summary

Specialized as Delivery Manager in building Information Technology projects which includes: infrastructure, services & operation for end users with customer centric and quality.

Bridges the gap between business stakeholders and technical teams, Oversee the end-to-end delivery of IT projects and services, ensuring high-quality releases, budget adherence, and alignment with service-level agreements.

Overview

28
28
years of professional experience
6
6
years of post-secondary education
1
1
Certification

Work history

IT Program Manager

Solutions by stc
Khobar, Saudi Arabia
2024.04 - Current
  • Program Manager for Saudi Aramco Workstation Replacement Project
  • Build New Project millstones between Solutions by stc & Saudi Aramco.
  • Build the Project major elements:

Project Scope.

Technical requirements.

Manpower recruitment.

Warehouse & Logistics.

Fleet Services & vehicles.

Financial process, Budget requirement & Invoicing process.

Detailed coordination between Client, Manufacturer.

Accepting Client Orders, coordinating with procurement team and logistics for shipping.

Weekly meetings & Report for the Main stakeholders.

  • Carried out day-to-day duties accurately and efficiently.
  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
  • Successfully delivered on tasks within tight deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Delivered exceptional customer service by proactively listening to concerns and answering questions.
  • Oversaw daily operations to achieve high productivity levels.
  • Completed customer orders with speed and accuracy.

IT project manager

Abdulla Fouad Co.
Khobar, Saudi Arabia
2001.07 - 2022.07
  • Project Manager for Three Phases of Workstation Replacement Program at Saudi Aramco (2008 until 2022)
  • Project Manager from (2001 until 2022) for :

Saudi Aramco Seismic Cluster CSSP2012.

Saudi Aramco Seismic Cluster CSSP2013

Saudi Aramco HP Simulation Cluster Faris2013.

Saudi Aramco Seismic Cluster CSSP2016.

Saudi Aramco Dammam Cluster.

Saudi Aramco MAKMAN3 Cluster.

Microsoft Exchange Projects.

SUN ORACLE Projects.

  • Recommended technical solutions to enhance operational efficiency and effectiveness.
  • Advised on process improvements based on performance metrics analysis.
  • Conducted post-project reviews with lessons learned incorporated into future strategies for continuous improvement.
  • Streamlined communication with stakeholders for effective project delivery.
  • Utilised Microsoft Project tools for streamlined task scheduling and tracking progress.
  • Managed vendor relationships, securing beneficial terms and conditions.
  • Led cross-functional teams for successful implementation of IT projects.
  • Assessed project requirements and identified appropriate resources needed for execution.
  • Delivered efficient project management by overseeing all phases of the hardware & software development lifecycle.
  • Achieved customer satisfaction by delivering projects within budgetary constraints and timelines.
  • Monitored risk management processes for optimal mitigation of potential issues.
  • Developed detailed project plans to ensure timely completion of tasks.
  • Coordinated resource allocation, ensuring smooth progress towards project goals.
  • Implemented Agile methodologies to increase team productivity and efficiency.
  • Provided leadership during crisis situations, resulted in swift resolution without major disruptions.
  • Coordinated system testing activities, ensured all functionalities performed as expected before launch.
  • Negotiated contracts with vendors, secured cost-effective services and products.
  • Conducted risk assessments and implemented mitigation strategies.
  • Coordinated project resources, allocating tasks based on team members' strengths and skills.
  • Developed and maintained comprehensive project documentation, aligning with business objectives.
  • Led end-to-end project lifecycles, achieving on-time and within-budget delivery of IT initiatives.

Technical support engineer

Jordan Data Systems
Amman Jordan
1998.08 - 2001.05
  • Installed and configured HP Servers & HP Storage hardware components to enhance system functionality.
  • Streamlined communication processes between IT department and end-users, promoting better understanding of technical requirements.
  • Provided exceptional customer service through addressing, diagnosing and resolving technical issues.
  • Provided efficient customer service through the installation, configuration, and maintenance of hardware and software systems.
  • Responded to emergency situations promptly minimizing disruption to business operations.
  • Enhanced overall network performance implementing routine checks and updates.

Education

Bachelor of Engineering - Computer Engineer

University of Baghdad
1992.07 - 1998.08

Skills

  • Calm under pressure
  • Problem-solving
  • Communication skills
  • Public speaking
  • Team building
  • Strategic planning
  • Leadership
  • Public Relations
  • Inventory management

Certification

Professional Certification:

· Microsoft certified System Engineer - MCSE 2000.

· Cisco Certified Network Associate – CCNA.

· Accredited System Engineer ASE Certified – HP ProLiant Servers & HP Blade Systems.

· Accredited Platform Specialist – HP Certified ProLiant Servers Maintenance.

· HP Certified Professional for HP Desktops and Laptops.

Professional Trainings:

· Microsoft Certified Systems Engineer – MCSE – Jatco institute Saudi Arabia – 2002.

· MOC2209AC: Updating Systems Admin Skills from Windows 2000 to Windows 2003 Server.

· HP Blade Servers & RDP Solutions in HP Training Center – Dubai.

· Accredited System Engineer (ACE) Training for ProLiant Servers & HP Blade Systems in Riyadh 2007 and Dubai 2008.

· High Performance Computing and Open Source & Linux Technical Excellence Symposium.

· Project Management Professional course 2015.

· Project Management Professional course 2019.

· Project Management Professional course 2021.

Languages

Arabic
Native
English
Advanced

References

References available upon request.

Timeline

IT Program Manager

Solutions by stc
2024.04 - Current

IT project manager

Abdulla Fouad Co.
2001.07 - 2022.07

Technical support engineer

Jordan Data Systems
1998.08 - 2001.05

Bachelor of Engineering - Computer Engineer

University of Baghdad
1992.07 - 1998.08
Ahmed Al Tallaa