AHMED ALWASILA MOHAMMED AHMED
Dammam
Profil professionnel
Accomplished IT Professional and Operations Manager with over a decade of experience bridging complex IT infrastructure and operational workflows. Evolved from core network engineering and IT support into managing full-scale logistics and customs operations. Proven success in overseeing large-scale technical projects, resolving critical system integration issues, and utilizing digital platforms to optimize supply chain efficiency. Adept at leveraging technology to streamline processes, troubleshoot digital logistics platforms, and lead cross-functional operations.
Vue d'ensemble
2
2
Languages
1
1
Certification
5
5
years of post-secondary education
18
18
years of professional experience
Expérience
Logistics & Customs Operations Manager
Hussein Al-Mudan Customs Clearance Est.
Dammam
01.2020 - Current
- Direct end-to-end logistics and customs clearance operations, leveraging digital tracking and electronic systems to ensure seamless cargo movement and data accuracy.
- Resolved complex technical integration issues between Saudi Customs automated systems and terminal operators (e.g., Red Sea Gateway Terminal) to prevent operational delays.
- Oversee the electronic processing of manifests, customs declarations, and digital documentation workflows, ensuring strict compliance with regulatory standards.
- Conducted official correspondences and dispute resolutions with regulatory authorities (e.g., Port Authority, Jeddah Islamic Port Customs) to address system bottlenecks and streamline cargo release workflows.
IT & Technical Support Specialist
Hussein Al-Mudan Customs Clearance Est.
Dammam
01.2016 - 01.2020
- Acted as primary technical liaison for digital customs platforms, improving data entry and system connectivity for the operations team.
- Provided comprehensive IT support for internal infrastructure, networking, and operational software, ensuring zero downtime for time-sensitive customs clearance operations.
- Maintained, troubleshooted, and upgraded hardware and network systems, enabling smooth daily logistics activities.
Network & IT Engineer
University of Dammam (via BSC Company)
Eastern Province
01.2013 - 01.2015
- Spearheaded design and implementation of Cisco-based telecommunications and broadcast TV networks, enhancing communication capabilities for College of Communication and Administration.
- Led modernization of computing and telephone networks at Al-Nairiya College, enabling remote visual and broadcasting communication systems.
- Delivered IT support, network maintenance, and troubleshooting for university-wide technical infrastructure, ensuring seamless operational continuity.
IT & Software Support Specialist
Ministry of Finance and National Economy
Sudan
01.2009 - 01.2010
- Provided technical support and maintained computer software while troubleshooting systems for ministry staff.
- Provided technical assistance for financial software applications and systems.
- Resolved user inquiries related to software functionality and troubleshooting.
- Coordinated training sessions on software usage for staff and stakeholders.
Network Technician
University of Khartoum
Sudan
04.2009 - 07.2009
- Installed, configured, and maintained computer networks and software systems, ensuring reliable connectivity and optimal performance across IT center.
- Installed and configured network equipment across university campuses.
- Monitored network performance to ensure optimal connectivity for users.
- Troubleshot and resolved connectivity issues for faculty and students.
Formation
B.Sc. (Honors) - Computer Engineering
University of Gezira
Wad_madani -Gazira state - Sudan 12.2004 - 10.2009
Compétences
- Digital Tracking
- Systems Integration
- Data Management
- Customs Clearance Operations
- Technical Support
- Cisco Routing & Switching
- LAN/WAN
- Microsoft Exchange Server
- Windows Server
- Hardware Maintenance
- Cross-functional Leadership
- Vendor/Entity Coordination
- Process Optimization
Certificats
- Cisco Certified Network Associate (CCNA), CISCO, CSCO 12038859
- Cisco Certified Network Professional (CCNP Route), CISCO, CSCO 12038859
- MCITP - Exchange Server 2008, Zoom Technology, India
- Motherboard & Hardware Maintenance, GCS Institute of Computer Technologies, India
Language
Arabic
Proficient
C2
English
Working proficiency
B2
Personnalisé
https://www.linkedin.com/in/ahmed-alwasila-3b407944
Chronologie
Logistics & Customs Operations Manager
Hussein Al-Mudan Customs Clearance Est.
01.2020 - Current
IT & Technical Support Specialist
Hussein Al-Mudan Customs Clearance Est.
01.2016 - 01.2020
Network & IT Engineer
University of Dammam (via BSC Company)
01.2013 - 01.2015
Network Technician
University of Khartoum
04.2009 - 07.2009
IT & Software Support Specialist
Ministry of Finance and National Economy
01.2009 - 01.2010
B.Sc. (Honors) - Computer Engineering
University of Gezira
12.2004 - 10.2009