Ahmed Alzahrani
Dammam,Saudi Arabia
Summary
Accomplished professional with expertise in goods receiving procedures, decision-making aptitude, and customer focus. Demonstrates strong skills in business development and business correspondence, complemented by proficiency in the Microsoft Office Suite, including Excel. Experienced in invoice processing and customer service, with a proven track record of team leadership. Committed to enhancing customer satisfaction and driving business growth through effective communication and strategic planning.
Overview
21
21
years of professional experience
3
3
years of post-secondary education
Work history
Staff HR Rep
SADARA Chemical Co.
Jubail, Saudi Arabia
2014.02 - Current
- Delivered products on time by adhering to schedules closely.
- Welcomed guests warmly to create positive first impression.
- Resolved conflicts, ensuring harmonious work environment.
- Enhanced customer satisfaction by providing excellent service.
- Served customers promptly and courteously for repeat business.
- Interacted regularly with suppliers ensuring timely deliveries.
- Handled complaints with professionalism to retain clients.
- Communicated effectively with colleagues to facilitate teamwork.
- Participated in team meetings for strategic planning.
- Followed company policies strictly, ensuring regulatory compliance.
- Conducted customer satisfaction surveys, implementing improvements based on feedback.
- Collaborated well with team members for successful projects.
- Coordinated schedules for seamless daily operations.
- Managed resources for maximising efficiency.
- Assisted customers with queries, improving overall experience.
Admin Assistant
Abdullah Abdulmohsen AL Khodari
Dammam, Saudi Arabia
2013.04 - 2014.01
- Performed bookkeeping tasks, including invoicing and expense tracking.
- Assisted in the preparation of regularly scheduled reports for upper management review.
- Facilitated internal communication.
- Assisted with budget preparations enabling effective financial planning.
Admin Assistant
Rotary Engineering
Jubail, Eastern Province
2011.05 - 2013.02
- Facilitated internal communication.
- Expedited document filing system with a new, organised method.
- Assisted in the preparation of regularly scheduled reports for upper management review.
- Performed bookkeeping tasks, including invoicing and expense tracking.
HR representative
Al Quraishi Electrical services
Dammam, Eastern Province
2006.11 - 2011.04
HR representative
Cresent Transportation
Dammam, Eastern Province
2004.08 - 2005.04
Education
Diploma - Technical Support
College of Technology
Dammam, Eastern Province 2001.01 - 2004.01
Skills
- Goods receiving procedures
- Decision-Making aptitude
- Customer focus
- Business development
- Business correspondence
- Microsoft Office Suite expertise
- Invoice processing
- Microsoft Excel
- Customer service experience
- Customer Service
- Team Leadership
Languages
English
Intermediate
Timeline
Staff HR Rep
SADARA Chemical Co.
2014.02 - Current
Admin Assistant
Abdullah Abdulmohsen AL Khodari
2013.04 - 2014.01
Admin Assistant
Rotary Engineering
2011.05 - 2013.02
HR representative
Al Quraishi Electrical services
2006.11 - 2011.04
HR representative
Cresent Transportation
2004.08 - 2005.04
Diploma - Technical Support
College of Technology
2001.01 - 2004.01