Summary
Overview
Work history
Education
Skills
Certification
Languages
Timeline
Generic

Ahmed Alzahrani

Riyadh,Saudi Arabia

Summary

Senior IT Systems and Cloud Administrator with extensive experience in enterprise infrastructure, cloud platforms, and large-scale Microsoft environments. Expert in Microsoft Azure, Microsoft 365, Windows Server, and Active Directory administration, with strong capabilities in automation using PowerShell.

Proven track record in managing mission-critical systems, supporting AI-related infrastructure, and maintaining high availability under high-pressure environments. Skilled in resolving complex technical challenges, optimizing cloud resources, and ensuring operational continuity during critical events and large-scale system migrations.

Overview

9
9
years of professional experience
2
2
years of post-secondary education
1
1
Certification

Work history

Network and system engineer

National Information Center
Riyadh
2018.08 - Current
  • Oversaw transition from IPv4 to IPv6-reduced complexity in IP address management.
  • Ensured optimal performance with routine system maintenance.
  • Streamlined communication flow with structured cabling systems.
  • Designed scalable systems for enhanced business productivity.

Technical support engineer

Arabic Computer Systems
Riyadh
2017.01 - 2017.06
  • Streamlined communication processes between IT department and end-users, promoting better understanding of technical requirements.
  • Conducted thorough troubleshooting for identifying potential software issues.

Education

Bechelor's Degree - Engineering Systems Networking Application

Technical and Vocational Training Corporation
Riyadh, Riyadh Region
2022.08 - 2024.12

Skills

Cloud & Infrastructure
  • Microsoft Azure Administration
  • Azure Virtual Machines (Windows & Linux)
  • Cloud Infrastructure Management
  • Azure Subscriptions & Resource Governance
  • High Availability & Performance Optimization
  • AI Infrastructure Support
Microsoft 365 & Identity
  • Microsoft 365 Administration
  • Identity & Access Management (IAM)
  • Azure RBAC (Role-Based Access Control)
  • User Lifecycle Management
  • Security Groups & Permissions
  • Domain & Tenant Management
Systems Administration
  • Windows Server Administration
  • Active Directory (Users, Groups, OU, Permissions)
  • DHCP Configuration & Management
  • Enterprise Infrastructure Support
  • System Monitoring & Stability
Networking
  • Azure Networking (VNets, Subnets, NSG)
  • Network Configuration & Troubleshooting
  • Connectivity Enablement & Deployment
  • Coordination with Telecom Providers (eg, STC)
Automation & Scripting
  • PowerShell Scripting
  • Task Automation & Process Optimization
  • Bulk User & Access Provisioning
  • Script Development for IT Operations
Enterprise Licensing & Governance
  • Microsoft Volume Licensing
  • License Allocation & Optimization
  • Compliance & Audit Readiness
  • Usage Reporting & Analysis
IT Operations & Support
  • Level 2 / Level 3 Technical Support
  • Incident & Problem Management
  • Root Cause Analysis
  • Production Environment Support
  • Technical Documentation & SOPs
Projects & Achievements
  • System Migration & Infrastructure Transfer
  • Istishraf Operational Transfer Support
  • Power BI Report Server Administration
  • COVID-19 Network Enablement & Business Continuity

Certification

  • Cisco Certified Network Associate Industrial (CCNA I), November 2021
  • ComptIA Security+
  • ComptIA Linux+
  • ITIL Foundation

Languages

English
Intermediate
Arabic
Native

Timeline

Bechelor's Degree - Engineering Systems Networking Application

Technical and Vocational Training Corporation
2022.08 - 2024.12

Network and system engineer

National Information Center
2018.08 - Current

Technical support engineer

Arabic Computer Systems
2017.01 - 2017.06
Ahmed Alzahrani