Responsible Store Manager with 4 years of experience providing sales services. Honest worker excelling in loss prevention strategies. Organized and proficient in restocking store merchandise to guarantee product availability for customers.
Overview
8
8
years of professional experience
3
3
years of post-secondary education
Work history
Assistant Store Manager
Hokair Group
Riyadh, Riyadh Region
03.2022 - 09.2022
Improved store ability to meet and exceed customer expectations, through careful trend and stock monitoring.
Demonstrated company core values in management and leadership, working with respect, honesty, integrity, inclusion and safety of others.
Promoted and supported strong relationships with local community organisations, building store profile.
Stocked and restocked inventory upon delivery receipt, maintaining accurate supply records.
Completed opening and closing procedures each day.
Monitored stock levels and wrote timely order supply requests to replenish merchandise.
Kept awareness of competitor activity and developed ideas to promote store.
Solicited customer feedback to understand customer needs and constantly improve product offerings.
Assisted in recruiting, hiring and onboarding store staff.
Understood what drives overall business success and prioritised and delivered quality results.
Analysed daily and weekly sales results and maintained ongoing, productive dialogue with area manager and peers on sales performance.
Assistant Store Manager
Alshaya Group
Riyadh, Riyadh Region
04.2018 - 01.2022
Mentored team on effective upselling and cross-selling techniques, increasing profits.
Improved store ability to meet and exceed customer expectations, through careful trend and stock monitoring.
Regularly exceeded quarter3 sales, budget, and other targeted goals, through continued drive and determination.
Demonstrated company core values in management and leadership, working with respect, honesty, integrity, inclusion, and safety of others.
Increased store sales by 20%, year-on-year, exceeding KPI targets.
Stocked and restocked inventory upon delivery receipt, maintaining accurate supply records.
Furniture and Lighting Sales Person
Allam al-maadan
Khamis Mushait, 'Asir Region
11.2014 - 11.2017
Organised displays to promote inventory and encourage customer purchases.
Packed and wrapped gifts with decorative details to match customer preferences.
Managed customer lines for minimum wait times and high satisfaction.
Boosted product sales by offering selection guidance to customers.
Identified discrepancies in stocks through regular inventory management.
Totalled bills using maths skills and maintained accurate till count.
Education
Associate's degree - Network Administration System
Technical and Vocational Training Corporation , Khamis Mushait, 'Asir Region
04.2014 - 05.2017
Skills
POS software expertise
Merchandising
Customer rapport
Sales strategies
Recruiting and interviewing
Loss Prevention
Just In Time stock control
Store management
Retail inventory management
Retail sales
Outstanding communication skills
Employee training
Shift checklists
Customer service
Flexible schedule
Team-orientated
Exceptional leader
Customer satisfaction
Merchandise planning
Promotional activity analysis
Budget supervision
Cost control
Sprint planning
Process improvement
KPI review and management
Customer relations specialist
Inventory control
Hardware installation
Performance improvements
Network Administration
Synchronous Optical Networking (SONET)
Network policy development
Languages
English
Intermediate
Timeline
Assistant Store Manager - Hokair Group
03.2022 - 09.2022
Assistant Store Manager - Alshaya Group
04.2018 - 01.2022
Furniture and Lighting Sales Person - Allam al-maadan
11.2014 - 11.2017
Technical and Vocational Training Corporation - Associate's degree, Network Administration System
Tourist organiser promotied to assistant supervisor at Branch of Abdul Mohsen Al Hokair Group for Tourism and DevelopmentTourist organiser promotied to assistant supervisor at Branch of Abdul Mohsen Al Hokair Group for Tourism and Development