Ahmed Baqais

• Obtained competitive quotes from insurance companies to expand customer options.
• Accurately compared quotes and policy terms to align with customer needs.
• Managed policy issuance and review processes, enhancing efficiency and minimising errors.
• Recorded claims meticulously and coordinated with insurance firms for prompt resolution.
• Prepared detailed reports in Excel to deliver insights on policy performance.
• Reviewed customer account statements to ensure precision and transparency.
• Processed requests efficiently throughout the policy lifecycle, ensuring customer satisfaction.
• Secured comprehensive insurance offers for customers at competitive prices.

Recorded claims accurately and followed up with insurance companies for speedy resolution.

• Reviewed customer account statements to ensure accuracy and transparency of information.
• Processed requests efficiently from policy issuance to completion, enhancing customer satisfaction.
• Utilised Bupa and Tawuniya systems to streamline operations.

• Expedited claim approvals to improve client experience.
• Aided in policy renewals promptly, avoiding coverage lapses for clients.
• Cultivated strong relationships with clients through excellent service provision, boosting retention rates.