Ahmed Bayemain

• Generated annual budget forecasting information for executive and corporate reports.
• Maintained knowledge on all products to provide optimal service support.
• Developed strategic plans.
• Following up on daily based on requests (installation, maintenance and projects).
• Establishing a relationship with Bank, merchant. Handling all bank bills.
• Reconciliation and Settlement.
• SLA report.
• Annual contract renewal with bank.
• Responsible and managing for bank 150K terminals.

• POS Payment.
• Inventory report.

• Using TMS System.
• Using INET system.
• Ensure a high level of coordination between bank and Geidea specially VIP merchants.
• Contact Team Leaders for any requests.
• Report to Geidea Regional Manager when facing technicians' problems related to VIP merchants.
• Analysis and solving problem.

• Conducted on-site product demonstrations to highlight features, answer customer questions and redirect concerns toward positive aspects
• Established beneficial professional networks and partnerships to gain insight and campaign support resulting in long-term business relationships

Trained in ZFP – from 18/4/2014 to 05/07/2014 – Jeddah Office - Department of Management Information System (MIS) & Information Technology (IT), & nature of the work include networks.