Summary
Overview
Work history
Education
Skills
Languages
Certification
Timeline
Generic

Ahmed Elattafy

ryiadh,KSA

Summary

Confident and proactive leader with exceptional organisational and interpersonal skills, capable of managing teams and operations seamlessly. Proven ability to drive sales and enhance customer satisfaction through strategic planning and team development. Committed to delivering outstanding results and fostering growth

Overview

5
5
years of professional experience
2014
2014
years of post-secondary education
1
1
Certification

Work history

Branch manager

Bohar Mix
Riyadh
04.2024 - Current
  • Directed day-to-day work of [7] employees and motivated teams to exceed objectives.
  • Identified and resolved operational issues impacting productivity, performance or profitability.
  • Maintained organisational compliance with applicable legislation and regulations.
  • Recruited and managed senior staff with focus on delivering clear results.
  • Developed key operational initiatives to drive and maintain substantial business growth.
  • Worked with board of directors to establish objectives and decisively lead operations.

Sales supervisor

Magic Pay
cairo, Egypt
02.2022 - 01.2024
  • Collected customer and market feedback and reported information to company leadership.
  • Monitored daily sales operations and served as informational and procedural resource to team members.
  • Promoted exceptional customer service by engaging clients on sales floor, building positive rapport, answering product queries and handling complaints.
  • Coached team members to reach and exceed weekly and monthly sales goals.

Sales representative

MaxAB
Cairo, Egypt
01.2020 - 12.2022
  • Resolved customer concerns promptly to maintain satisfaction.
  • Built lasting relationships with clients through customer service interactions.
  • Collected and processed payments.
  • Maintained routine communication with clients to assess overall satisfaction, resolve complaints and promote new offerings.
  • Helped resolve client problems quickly with superior customer service.
  • Achieving daily, monthly and annual sales goals

Education

Bachelor's degree - Physical Education

AL Azhar Univesty
Egypt

Skills

  • Business administration
  • Strategic planning
  • Project budgeting
  • Operations management
  • Research and Development
  • Brand management
  • Problem-solving
  • Communication skills
  • Team building
  • Public speaking
  • Leadership

Languages

English
Intermediate

Certification

  • Project Management Basics
  • Basics of Professional Marketing

Timeline

Branch manager

Bohar Mix
04.2024 - Current

Sales supervisor

Magic Pay
02.2022 - 01.2024

Sales representative

MaxAB
01.2020 - 12.2022

Bachelor's degree - Physical Education

AL Azhar Univesty

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Ahmed Elattafy