Ahmed Elbiessy
Sales & Service Officer
Damietta
Summary
Talented [sales and service ] with proven track record of providing financial services to clients while managing complex loan transactions. Possesses deep understanding of credit analysis, loan origination and closing. Offers great time management and task prioritization skills. Highly skilled Loan Specialist with expertise in data accuracy and security. Hardworking professional with over ales and service years of assisting clients, scheduling payments and reviewing credit histories. Knowledgeable in all credit procedures. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [sales and service] position. Ready to help team achieve company goals.
Overview
5
5
years of professional experience
6
6
years of post-secondary education
Work History
Personal Loan Consultant
emirates nbd
jeddah
01.2022 - Current
- Assisted clients with improving financial health by counseling on issues such as excessive spending and borrowing.
- Assisted customers with completing loan applications and other paperwork.
- Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.
- Processed loan applications and monitored progress from start to finish.
- Explained very technical financial information to applicants in easy to understand language.
Personal Banker
Abu Dhabi Islamic Bank
damietta
09.2019 - 10.2019
- Established new accounts for high net worth individuals and serviced existing accounts to maximize revenue.
- Promoted financial products by maintaining excellent service offering knowledge.
- Answered customer questions and explained available services such as deposit accounts, bonds, and securities.
- Worked closely with management to strategize sales techniques to increase branch production and customer service.
- Balanced cash drawers and vault accounts on daily basis with zero discrepancies.
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Networked to increase client base and encourage existing clients to expand financial portfolios.
- Processed customer requests for statements, ordering additional checks, and updating customer personal information in database.
- Expanded client base by promoting new financial products.
Bancassurance Sales Executive
allainz
damietta
01.2019 - 09.2019
- Researched and identified potential new markets.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Analyzed customer needs to provide customized insurance solutions.
- Developed and implemented promotional strategies to increase customer base.
Sales and Service Representative
orange egypt
damietta
09.2018 - 01.2019
- Drove team revenue totals by bringing in top sales numbers.
- Trained and mentored new sales representatives.
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Collaborated with cross-functional teams to identify and address customer needs.
Sales and Service Representative
vodafone egy
damietta
11.2017 - 08.2018
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
- Drove team revenue totals by bringing in top sales numbers.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Used customer insights to develop innovative sales strategies to increase sales.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
Education
High School Diploma -
Thanweya Askerya
Damietta 01.2010 - 12.2012
BBA - Accounting
Sadat Academy
Cairo 01.2013 - 06.2016
Skills
MS Office
Written Communication
Maintenance and Repair
Dependable and Responsible
Critical Thinking
Planning and Coordination
Google Workspace
Practiced at FHA loan process
Financial transactions expertise
Experian Transact SM
Financial analysis aptitude
Proficient in 10-key
Deep knowledge of bankruptcy processes
Timeline
Personal Loan Consultant
emirates nbd
01.2022 - Current
Personal Banker
Abu Dhabi Islamic Bank
09.2019 - 10.2019
Bancassurance Sales Executive
allainz
01.2019 - 09.2019
Sales and Service Representative
orange egypt
09.2018 - 01.2019
Sales and Service Representative
vodafone egy
11.2017 - 08.2018
BBA - Accounting
Sadat Academy
01.2013 - 06.2016
High School Diploma -
Thanweya Askerya
01.2010 - 12.2012