Ahmed Elfellawy
Dubai
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Experienced Director Of Operations proficient in managing Security Systems operations with exceptional team supervision, project coordination and analytical problem-solving skills. Optimizes resource use to achieve challenging targets. Diplomatic in resolving disputes and coordinating diverse teams.
Overview
17
17
years of professional experience
Work History
Director Of Operations
Progress Security and Safety Systems .
06.2025 - Current
- Develop and implement operational strategies to support business objectives and growth.
- Oversee daily operations and ensure efficient workflows across all departments.
- Monitor key performance indicators (KPIs) and analyses metrics to drive improvements.
- Manage budgets, forecasting, and resource allocation for operational efficiency.
- Ensure compliance with industry regulations, company policies, and safety standards.
- Lead and mentor department heads and teams to achieve operational goals.
- Identify and implement process improvements to enhance productivity and cost-efficiency.
- Collaborate with senior management to align operational strategies with business goals.
- Evaluate and manage risks to ensure business continuity and operational security.
- Oversee supply chain management and inventory control to optimize costs.
- Develop and enforce operational policies and procedures for standardization.
- Drive continuous improvement initiatives to enhance quality and performance.
- Build and maintain relationships with vendors, suppliers, and strategic partners.
- Coordinate cross-functional teams to ensure seamless operational integration.
- Prepare and present operational reports to senior leadership for decision-making.
- Developing operational strategies to improve productivity and efficiency.
- Overseeing daily operations across departments to ensure smooth workflow.
- Monitoring performance metrics and implementing process improvements.
- Managing budgets and resource allocation for optimal operational output.
- Ensuring compliance with industry regulations and company policies.
- Defined, implemented, and revised operational policies and guidelines.
- Achieved team goals through formalized training plans, coaching, and performance management.
- Analyzed customer feedback and identified areas for improvement to drive business success.
- Analyzed business operations and implemented strategies to improve operational cohesiveness.
- Reported issues to higher management with great detail.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
Procurement Manager
Progress Security and Safety Systems .
09.2024 - 06.2025
- Led sourcing process for new vendors to get quality products and services and mitigate risk.
- Analyzed market conditions to make informed decisions on pricing and purchasing strategies.
- Reviewed and issued contracts and blanket purchase orders after choosing ideal vendor and drive procurement process.
- Evaluated supplier quotes based on purchasing procedures and competitiveness in quality, price and delivery.
- Negotiated complex corporate procurement contracts by working closely with internal and external contacts.
- Monitored and managed procurement budget to control costs.
- Prepared and presented reports to management on purchasing trends and cost savings to aid in decision making.
- Developed and implemented procurement policies and procedures to enhance compliance with company standards.
- Resolved invoice and payment issues to facilitate prompt payment to suppliers.
- Facilitated resolution of vendor disputes and discrepancies.
- Reduced costs by streamlining contract bidding and procurement processes to assure best prices for materials and services.
- Utilized market intelligence to identify opportunities for savings and cost reduction.
Executive Manager
Al Bait Al Lebnani Contracting .
02.2020 - 08.2024
- Spearheaded recruitment and hiring process and compiled training materials for new and existing team members.
- Built and deepened relationships with internal and external personnel to enhance client retention and growth plans.
- Enhanced operations and implemented technological innovations in collaboration with senior leadership.
- Identified trends in customer marketplaces to develop valuable solutions.
Operations Manager
AlBait Al Lebnani Contracting .
04.2015 - 01.2020
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Directed initiatives to improve work environment, company culture or overall business strategy.
Cost Control Manager
Hilton International
08.2008 - 11.2010
- Maintained consistent electronic files and documentation to support budget analysis and implemented measures, developing robust databases for future reference.
- Interacted and negotiated with consultants and contractors, developing strategic plans for long-term financial prosperity and sustainability.
- Identified new opportunities for cost savings and implemented initiatives to improve corporate budget oversight.
- Prepared and updated project status reports, purchase orders and invoices, updating tracking documentation and maintaining files for due diligence and financial control support.
Education
Bachelor of Business Administration - Business Administration
Tanta University
Egypt06-2008
Skills
- Leadership training and Strategic planning and execution
- Schedule oversight and Operations oversight
- Business management and Cost control
- Capital spending and Forecasting
- Process improvements and Performance analysis
- Process improvement and Strategic planning
- Resource allocation and Financial oversight
- Operational efficiency
- Competitive analysis and Revenue generation
Disclaimer
I acknowledge that I have read and understood the job description for the Operations Director role as outlined above. I understand the responsibilities, expectations, and qualifications associated with this position. I agree to perform the duties to the best of my abilities and in accordance with the company’s policies and procedures. Employee Name: ________________________________ Signature: ____________________________________ Date: __________________
Languages
Arabic
Native or Bilingual
English
Full Professional
Timeline
Director Of Operations
Progress Security and Safety Systems .
06.2025 - Current
Procurement Manager
Progress Security and Safety Systems .
09.2024 - 06.2025
Executive Manager
Al Bait Al Lebnani Contracting .
02.2020 - 08.2024
Operations Manager
AlBait Al Lebnani Contracting .
04.2015 - 01.2020
Cost Control Manager
Hilton International
08.2008 - 11.2010
Bachelor of Business Administration - Business Administration
Tanta University
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