AHMED ELGAMRI
Riyadh
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Cafee Supervisor
SOFA COFEE
RIYADH
09.2021 - Current
- Input data into system and recorded order updates with accuracy.
- Made valuable contributions to planning of promotions, pricing and inventory levels, enhancing inventory flow, revenue and profits.
- Inspecting stock and reporting any faulty items or inconsistencies immediately.
- Sourcing materials, goods, products, and services and negotiating the best or most cost-effective contracts and deals.
Executive Secretary
ARAB COMPANY FOR DRUGS
KHARTOUM
05.2018 - 04.2021
- Type documents such as correspondence, drafts, memos, and emails, and prepared 3 reports weekly for management
- Opened, sorted, and distributed incoming messages and correspondence
- Greeted visitors and determine to whom and when they could speak with specific individuals
- Record transcribe and distribute minutes of meetings
- Schedule and coordinate meetings, appointments, and travel arrangements for supervisors and managers.
Data Entry Clerk
FALCON'S CARE CENTER
RIYADH
09.2016 - 12.2017
- Maintain utmost discretion when dealing with sensitive topics
- Manage travel and expense reports for department team members
- Transfer data from paper formats into computer files or database systems using keyboards, data recorders or optical scanners Organize
- Update existing data
- Retrieve data from the database or electronic files as requested
Call Center Agent
Morgan for Information and Communication Technology Co. LTD
KHARTOUM
07.2015 - 07.2016
- Perform regular backups to ensure data preservation
- Answering phones from customers professionally and responding to customer inquiries and complaints
- Researching required information using available resources
- Handling and resolving customer complaints regarding product sales to customer service problems.
IT technical support
National Medicines & Poisons Board
KHARTOUM
06.2014 - 07.2015
- Installing and configuring computer hardware operating systems and applications for 125 devices
- Monitoring and maintaining computer systems and networks
- Troubleshooting system and network problems and diagnosing and solving 80% of software faults
- Setting up new users' accounts and profiles and dealing with password issues for 125 users
- Uploading and update data to the website daily and when required.
IT technical support
Bashir for Multi Activities Co. Ltd
KHARTOUM
01.2014 - 06.2014
- Insert and update in the system monthly
- Extract 90% of reports from the system
- Uploading and update data to the website monthly
- Working with customers/employees and solving of 90% of computer problems and advice for solution
Education
B.Sc. - Information Technology
The National Ribat University
Data Base Administration Course: APTECH-Sudan -
Business Communications
E-Learning College Business
Skills
COMMUNICATION AND INTERPERSONAL SKILLSGood command of personal skillsCourage in making decisionORGANISATIONAL SKILLSTeam workerAchievement Skills
Timeline
Cafee Supervisor
SOFA COFEE
09.2021 - Current
Executive Secretary
ARAB COMPANY FOR DRUGS
05.2018 - 04.2021
Data Entry Clerk
FALCON'S CARE CENTER
09.2016 - 12.2017
Call Center Agent
Morgan for Information and Communication Technology Co. LTD
07.2015 - 07.2016
IT technical support
National Medicines & Poisons Board
06.2014 - 07.2015
IT technical support
Bashir for Multi Activities Co. Ltd
01.2014 - 06.2014
B.Sc. - Information Technology
The National Ribat University
Data Base Administration Course: APTECH-Sudan -
Business Communications
E-Learning College Business