Ahmed Elhariry
Riyadh,KSA
Summary
Dynamic and results-driven professional Key Account Manager with a strong foundation in inventory management and persuasive communication expertise. Demonstrates exceptional customer service orientation, adept at payment collecting and preparing contracts to enhance customer engagement. Skilled in key account handling, sales strategising, and target market analysis, with a proven track record in territory management. Committed to leveraging these skills to drive business growth and achieve strategic objectives.
Overview
17
17
years of professional experience
Work History
Sales & Coll. Account Manager
AMAD Medical Co.
KSA
01.2024 - 01.2025
- Establish sales objectives by projecting expected sales volume and forecasting and developing sales quotas for territories and the region
- Cultivated strong rapport with clients and stakeholders to support long-lasting partnerships.
- Handled customer concerns and complaints to resolve issues and build loyalty.
- Analysed sales data for identifying opportunities for growth.
- Kept up-to-date with market trends to identify opportunities to improve product and service offerings.
- Determine the company's gross-profit and annual unit plans by analyzing trends and results and implementing marketing strategies
- Develop field sales action plans to facilitate the implementation of the regional sales programs
- Plan for the achievement of individual and divisional targets in alignment with the strategies and policies of the company
- Increased client satisfaction, implementing strategic account plans to foster growth.
- Collaborated with sales team for achieving shared objectives.
- Monitored customer trends and account performance to proactively identify and rectify challenges.
Key Account Manager
IvoryMed Company (Waterpik)
Riyadh, KSA
02.2021 - 11.2023
- Implemented customer retention strategies, fostered strong relationships.
- Resolved client complaints quickly and used feedback to improve account management services.
- Followed industry trends and set pricing strategies to maximise business returns.
- Negotiated profitable contracts to ensure mutual benefit.
- Identified new business opportunities and increased lead generation to grow profits.
- Maintained detailed and current records of inventory, personnel activities and business finances.
- Strengthened key client relationships by developing tailored account strategies.
- Coordinated with internal departments for seamless service delivery to clients.
- Applied positive customer service approach to increase satisfaction levels.
Sales & Coll. Manager
VITANE Co. (HDS)
Riyadh, KSA
05.2019 - 12.2022
- Source new sales opportunities through inbound lead follow-up and outbound cold call and emails
- Understand customer needs and requirements
- Route qualified opportunities to the appropriate sales executives for further development and closure
- Responsible for total KSA Sales & Coll
- Monitor and analyze data and market conditions to identify competitive advantage
- Pursue continuous learning and professional development and stay up-to-date with latest medical company's data
Key Account Manager
Hyproca Nutrition
Riyadh, KSA
01.2016 - 04.2019
- Close Hyproca Nutrition (Kabrita) Sales and achieve quarterly quotas
- Develop and implement effective sales strategies
- Lead nationwide sales team members to achieve sales targets
- Establish productive and professional relationships with key personnel in assigned customer accounts
Sales Supervisor
TABUK Pharmaceutical Co.
Riyadh, KSA
01.2008 - 12.2015
- Meet all quarterly sales objectives for products within designated territory
- Understand customer needs and offer solutions and support
- Manage sales representative's team.
- Recruit, hire, and train new sales representatives
- Reviewed and analysed sales figures, resulting in strategic planning and forecasting.
- Oversaw planning and execution of targeted sales and marketing strategies.
- Coached team members to reach and exceed weekly and monthly sales goals.
- Exceeded sales goals and improved profitability by developing sales strategies and business plans according to market trends.
Education
Master of Business Administration - Sales Management
Arab Academy for Science , Technology & Maritime
2021 - 2023
Bachelor of Agr. Science - Biochemistry
Zagazig University
Skills
- Inventory management
- Persuasive communication expertise
- Customer service orientation
- Payment collecting
- Preparing contracts
- Customer engagement
- Key account handling
- Sales strategising
- Target market analysis
- Territory management
Languages
Arabic
Native
English
Advanced
Timeline
Sales & Coll. Account Manager
AMAD Medical Co.
01.2024 - 01.2025
Key Account Manager
IvoryMed Company (Waterpik)
02.2021 - 11.2023
Sales & Coll. Manager
VITANE Co. (HDS)
05.2019 - 12.2022
Key Account Manager
Hyproca Nutrition
01.2016 - 04.2019
Sales Supervisor
TABUK Pharmaceutical Co.
01.2008 - 12.2015
Master of Business Administration - Sales Management
Arab Academy for Science , Technology & Maritime
2021 - 2023
Bachelor of Agr. Science - Biochemistry
Zagazig University
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