Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
Generic
Ahmed Gebril

Ahmed Gebril

MAKKAH,Saudi

Summary

An adaptable professional with strong leadership skills, strong communication skills, and a strong problem-solving ability. Collaborating with the team and managing business, ensuring smooth operations and achieving goals. Committed to driving growth and innovation in the desired position.

Overview

15
15
years of professional experience

Work History

Department manager

Al Musbah Group (Abraj Hyper Market Makkah)
Makkah, Saudi
12.2015 - Current
  • Handling the departments (Household//Islamic/Toys/stationary/Home furnishings/Textile/perfume).
  • Reporting and analysis
  • Plans employee shifts and work schedules
  • Organized department tasks for increased productivity.
  • Training and development
  • Delegating tasks to employees
  • Evaluating performance and productivity
  • Ensuring the efficiency of work
  • Stock ordering and receiving
  • Handled customer complaints for improved satisfaction rates.
  • Investigated issues affecting group operations, prepared reports and helped correct problems.
  • Managed inventory levels to prevent stock shortages.


Sales representative

Rand Pharma Pharmaceuticals
Al Mansoura, Egypt
08.2013 - 06.2015
  • Make agreements with customers to increase orders.
  • Planning a daily visit to clients
  • Arrange a weekly schedule for clients
  • Inventory control and item movement in the market

Customer service officer

Momena Kamel Laboraty
Tanta, Egypt
10.2012 - 07.2013
  • Service management and organization
  • Providing fast service to customers
  • Explaining the correct instructions to customers

Sales Man

Mini Supermarket
Samanoud , Egypt
07.2010 - 09.2012
  • Assistant customers and providing products
  • Engagement with the customers
  • Floor merchandising and highlight the promotional products
  • Answer customers' questions about specific products/services
  • Managing sales records and documents
  • Maintaining customer relationships


Education

Bachelor's degree - Faculty of Arabic Language, Civilization Department

Al-Azhar University
Mansoura

Skills

  • Leadership skills
  • Organization expertise
  • Change management expertise
  • Leadership acumen
  • Quality assurance focus
  • Business performance reporting
  • Staff training
  • Employee management
  • Relationship building strength
  • Customer Service
  • Inventory control
  • Operations coordination
  • Talent acquisition
  • Customer survey feedback implementation
  • Order management
  • Employee motivation
  • In-depth [Product or service] knowledge
  • Product and service sales
  • Time management mastery
  • Talent development
  • Departmental activities


Languages

Arabic
Fluent
English
Upper intermediate

Affiliations

  • Talented in singing

Timeline

Department manager

Al Musbah Group (Abraj Hyper Market Makkah)
12.2015 - Current

Sales representative

Rand Pharma Pharmaceuticals
08.2013 - 06.2015

Customer service officer

Momena Kamel Laboraty
10.2012 - 07.2013

Sales Man

Mini Supermarket
07.2010 - 09.2012

Bachelor's degree - Faculty of Arabic Language, Civilization Department

Al-Azhar University

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Ahmed Gebril