Ahmed Hamouda
Riyadh,KSA
Summary
Motivated Area Operations Manager with 15 years of experience, recognized for assessing operational needs and developing solutions to save costs, improve revenues and drive customer satisfaction. Resourceful and well-organized with excellent leadership and team-building record.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Area operations manager
Cinnabon - Cenomi
Riyadh, Riyadh Region
11.2017 - Current
- Enhanced team productivity by implementing effective operational strategies.
- Streamlined workflows for improved efficiency and output.
- Achieved high customer satisfaction with a focus on quality service delivery.
- Developed training programmes to boost staff competency and performance.
- Implemented cost-saving measures, maintaining profitability during challenging market conditions.
- Drove sales growth by optimising area operations processes and procedures.
- Actively contributed towards the development of annual budgets, ensuring financial stability.
Area operations manager
Segafredo - chez edy - Puccinos (Target Group)
Alexandria , Egypt
01.2015 - 09.2017
- Streamlined workflows for improved efficiency and output.
- Achieved high customer satisfaction with a focus on quality service.
- Implemented cost-saving measures, maintaining profitability during challenging market conditions.
- Ensured adherence to health and safety standards, prioritizing employee well-being at all times.
Store Manager
Pizza Hut
Alexandria, Egypt
01.2013 - 01.2015
Education
Bachelor of Commerce - Commerce
Alexandria University
EgyptSkills
- Leadership skills
- Outstanding customer service
- Operational support
- Profit and Loss Analysis
- Inventory control systems
- Quality control procedures
- Strategic planning
Certification
- Coaching & Counselling & Profitability Training Courses.
- Basic Food Safety (BFS).
- Reza Hygiene Certificate.
- Team Management Course.
- Star Of The Quarter 2024.
- Top Performer & Wow Service.
Languages
English
Advanced
Arabic
Native
Timeline
Area operations manager
Cinnabon - Cenomi
11.2017 - Current
Area operations manager
Segafredo - chez edy - Puccinos (Target Group)
01.2015 - 09.2017
Store Manager
Pizza Hut
01.2013 - 01.2015
Bachelor of Commerce - Commerce
Alexandria University
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