Ahmed Hashad
Riyadh,Saudi Arabia
Summary
Dedicated Sales Rep with 8 years of experience exceeding customer expectations through outstanding service. Constantly hitting targets through expert product knowledge, attentive communication skills and a diligent work ethic.
Overview
9
9
years of professional experience
3
3
years of post-secondary education
Work History
Retail sales representative
Ashley & Simple City Furniture
Riyadh, Riyadh Region
11.2021 - 01.2024
- Built rapport with new and existing customers to boost client retention.
- Resolved customer complaints and process issues with proactive problem-solving skills.
- Maintained orderly store to provide customers with pleasant shopping experience.
- Assisted customers with product selection and sales, recommending items to increase transaction value.
- Totalled bills using maths skills and maintained accurate till count.
- Updated product labelling and pricing to reflect discounts and offers.
- Organised displays to promote inventory and encourage customer purchases.
- Helped customers obtain specialised help for refunds and exchanges.
- Recommended merchandise based on exact customer needs, improving sales conversion rates.
- Explained establishment policies to customers and offered advice on selections.
- Welcomed customers and provided responsive assistance to improve store experiences.
- Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
- Guaranteed high levels of customer satisfaction through product knowledge and attentive service.
- Engaged customers to enhance in-store experience and provide outstanding customer service.
- Fostered positive relationships with customers to enhance loyalty and retention.
- Boosted product sales by offering selection guidance to customers.
- Carried out active selling from initial customer greeting.
- Explained product benefits maximising customer engagement while driving sales.
- Prepared products for sales floor, steaming and presenting items immaculately for appealing displays.
- Minimized opportunities for theft through attentive, proactive customer service.
Retail sales representative
Qaser Al Morgan furniture
Tabuk, Tabuk Region
01.2018 - 10.2021
- Built rapport with new and existing customers to boost client retention.
- Resolved customer complaints and process issues with proactive problem-solving skills.
- Maintained orderly store to provide customers with pleasant shopping experience.
- Assisted customers with product selection and sales, recommending items to increase transaction value.
- Totalled bills using maths skills and maintained accurate till count.
- Updated product labelling and pricing to reflect discounts and offers.
- Helped customers obtain specialised help for refunds and exchanges.
- Explained establishment policies to customers and offered advice on selections.
- Welcomed customers and provided responsive assistance to improve store experiences.
- Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
- Guaranteed high levels of customer satisfaction through product knowledge and attentive service.
- Prepared products for sales floor, steaming and presenting items immaculately for appealing displays.
- Prepared invoices for customers with large orders or special sales types.
Retail sales representative
Al Mamlakah Furniture
Tabuk, Tabuk Region
03.2015 - 12.2018
- Built rapport with new and existing customers to boost client retention.
- Resolved customer complaints and process issues with proactive problem-solving skills.
- Maintained orderly store to provide customers with pleasant shopping experience.
- Assisted customers with product selection and sales, recommending items to increase transaction value.
- Updated product labelling and pricing to reflect discounts and offers.
- Helped customers obtain specialised help for refunds and exchanges.
- Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
- Prepared products for sales floor, steaming and presenting items immaculately for appealing displays.
Education
High School Diploma -
Tanta Industry Secondary School
Egypt 10.2007 - 07.2010
Skills
- Customer Service
- Product expertise
- Sales techniques
- Product demonstrations
- Returns
- Outstanding customer service
- Face-to-face selling
- Superb time management
- Retail merchandising expertise
Languages
Arabic
Native
English
Beginner
Timeline
Retail sales representative
Ashley & Simple City Furniture
11.2021 - 01.2024
Retail sales representative
Qaser Al Morgan furniture
01.2018 - 10.2021
Retail sales representative
Al Mamlakah Furniture
03.2015 - 12.2018
High School Diploma -
Tanta Industry Secondary School
10.2007 - 07.2010
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