AHMED HASSAN
Jeddah,Saudi Arabia
Summary
I am a fast learner. Experience working in the field of customer service and sales. I am well-organized and remain confident while working under pressure. I understand the value of time management and clear communication, and I am great at working with a team to reach the targeted outcomes.
Overview
12
12
years of professional experience
Work history
Office assistant
Markline Transport LTD.
Saskatoon, Canada
07.2019 - 03.2023
- Create weekly and monthly reports to organize and record trailers maintenance allowing for improved operational analysis.
- Purchase spare parts needed for trailer maintenance.
- Inspections trailers at every trip.
- Processing invoices and payments.
- Communicating with drivers, assisting them and distributing work to them.
Visa consultant
Al Faris International Travel & Tourism
Jeddah, Saudi Arabia
05.2013 - 08.2017
- Advised customers on specific visa and passport requirements.
- Researched accommodation options to provide choices for varying tastes and budgets.
- Utilized business travel expertise to design cost-effective corporate trips.
- Monitored flight costs and demand to achieve the best possible prices.
Sales representative
Hilton Garden Inn
Jeddah, Saudi Arabia
03.2011 - 04.2013
• Marketed promotional offers for Hilton Sharm El Sheikh to customers according to their travel needs.
• Explained the benefits and drawbacks of each offer to assist customers with selecting the right offer.
• Provided ongoing communication and consultancy during the acquisition of hotel packages.
Education
Bachelor of Laws - LLB -
Zagazig University
Sharkia / EgyptSkills
- Experience working in sales and customer service
- Communicate effectively with coworkers and supervisors
- Collaborate well with team members to achieve the target goal
- Open to constructive feedback and eager to learn
- Able to resolve customer’s problems in an amiable and quick manner
Interpersonal
Problem-Solving
- Able to analyze the situation, understand it and come up with a plan of action
- Remain confident while working under pressure
- Organized and able to keep work areas tidy
- Excellent documentation and reporting skills
- Takes initiative and follows directions accurately
Organizational
Languages
Arabic
Native
English
Intermediate
Timeline
Office assistant
Markline Transport LTD.
07.2019 - 03.2023
Visa consultant
Al Faris International Travel & Tourism
05.2013 - 08.2017
Sales representative
Hilton Garden Inn
03.2011 - 04.2013
Bachelor of Laws - LLB -
Zagazig University
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