MS Project
Dynamic and results-driven Senior Project Manager with over 20 years of experience in IT project management, ERP (NetSuite, Oracle), CRM, and digital transformation. Expertise in leading large-scale projects across multiple industries including, automotive, manufacturing, and retail. Proven track record of overcoming complex challenges, delivering projects within scope, and enhancing client satisfaction by implementing effective solutions.
Goal: Achieve a better ratio for the ERP project completion within the budget.
Situation: Faced significant project delays due to resource constraints and misaligned project plans.
Action: Optimized resource forecast and allocation, closely monitored project progress, and adjusted team assignments as needed. Developed comprehensive risk management plans to minimize project delays and budget overruns.
Result: Improved project completion within the budget rate by 20%.
Customers/Verticals: Automotive, Retail, Manufacturing, Pet Food, And Entertainment.
Goal: Execute ERP implementation projects valued at over $5 million annually, and cultivate and expand a Services Hub in Dubai and Cairo.
Situation: Challenging, demanding customers; inexperienced team members; and a huge number of projects.
Action: Mentored junior project managers and team members to enhance their skills and career growth. Nurtured strong working relationships with internal and external stakeholders, building trust and credibility that facilitated smooth collaboration on shared goals. Multitasking, proper project planning, and best time utilization.
Result: Achieved the organization's goals and objectives, Enhanced project delivery frameworks.
Customers/Verticals: Retail, Shipping, Sports, and Education.
Goal: Implement a complex transportation and fleet management solution and implement a new technology to automate the Dubai driving test.
Situation: New technologies, complex development, and management of multiple stakeholders.
Action: Established effective communication channels with stakeholders to ensure transparency and alignment of expectations. Negotiated contracts with vendors and suppliers, securing favorable terms for the organization's benefit. Monitored contracts and service level agreements to identify potential risks and implement mitigation actions to protect development process from unforeseen delays and costs
Result: A successful niche technology project (1st in the world). Delivery of an $8M project successfully on time and within budget.
Project Types: Oracle ERP, Transportation, Content Management, Low-Code Platform, Fleet Management, and Smart Cities.
Goal: Manage a team of top performers to deliver unique IT solutions. Maintain a high-quality delivery and ensure customer happiness.
Situation: Multi-lingual, cultural team members. Managing delivery in different countries.
Action: Delivered high-quality results by fostering a culture of accountability among team members and setting clear performance expectations. Facilitated knowledge-sharing and skill-development workshops for project team members. Participated in delivering solution architecture that meets the customer requirements.
Result: Africa's Best Oracle Partner for 3 years.
Customers/Verticals:Banking, Government, Aviation, pharmaceutical, and Teleco.
Negotiation Skills
Project Management Methodologies
Conflict Resolution
Strategic thinking
Leadership
Time Management
Stakeholder Management
Vendor Management
Teamwork and Collaboration
Problem-solving
Communication Skills
MS Project
Jira
Oracle EBS
Oracle NetSuite
SmartSheet