Ahmed Ibrahim Mohamed Salama
Summary
Network Administrator and IT Technical with over 17 years of extensive experience in managing and optimizing robust network infrastructures. Expertise in network design, implementation, and troubleshooting, with a solid background in configuring routers, switches, firewalls, and VPNs. Proficient in monitoring network performance and security enhancements to ensure high availability and reliability of services. Strong analytical skills and a proven ability to solve complex technical issues efficiently. Committed to maintaining effective communication and collaboration across cross-functional teams to improve organizational workflow
Overview
20
20
years of professional experience
1
1
Certification
Work History
Network Engineer
Northern Border University
03.2022 - Current
- Dedicated and detail-oriented network engineer with extensive experience in configuring, managing, and troubleshooting Cisco technologies, including firewalls(FirePower), F5 BIG-IP, Cisco Identity Services Engine (ISE), Cisco Prime, and Cisco SD-WAN
- Proficient in designing secure, scalable, and efficient network architectures that enhance performance and meet organizational demands
- Skilled in routing and switching protocols, ensuring optimal data transmission and connectivity across diverse networks
- Cisco Firewall FTD,FMC Management
- NAT,Object ,Access Control policy
- Cisco ISE Dot1x and tacacs Management
- Secure access devices and secure Network Access
- Cisco Prime
- Create Templates to Automate Device Configuration Changes and Monitoring Devices
- F5 BIG-IP LTM
- Virtual Server,Pools,Nodes,SSL Profile
- Routing Connection with ISP, Cisco SDWAN connecting Branches
- Daily Swatching Operation .configure and troubleshooting ,port security
- PRTG Network Monitor
- Add devices ,add Sensors
- Microsoft DHCP Server Operation
- Manage scopes ,Backup, exclude and Reserve IPs
- NOC and SOC Team Member ,daily operation tasks like Block Users , Monitor the Network ,ETC
IT Administrator
ahmed almotaz group
10.2018 - 02.2022
- Company Overview: Ahmed Al Moataz Group have ghedaf najd beauty salon - arabiya private school - tamkeen private school - Contracting and real estate management
- Design and implementing infrastructure for new branches cabling design - switching - wireless - virtualization
- VMware ESXI - IP Telephone
- Evaluate and/or recommend purchases of computers, network hardware, peripheral equipment, and software
- Install, configure, and maintain personal computers, file servers, Ethernet networks, network cabling, and other related equipment, devices, and systems, adds or upgrades and configures modems, disk drives, printers, and related equipment
- Configured all hardware devices and software settings to optimise network performance
- Installed and maintained network security with VPNs and firewalls
- Microsoft office 365administrator AD & Exchange
- Google g suite administrator
- Server Hardware installation HP gen 8 and 10
- Performed planned preventative maintenance to ensure system stability
- ERP system server Backup
- ERP System create new user and manage rules and privilege Access
- Coordinate withe ERB System developer to solve problem
- Manage Time Attendance Device (Backup users and logs) training branch admin to add new employee and reporting
- Ahmed Al Moataz Group have ghedaf najd beauty salon - arabiya private school - tamkeen private school - Contracting and real estate management
Network Administrator
Andalusia Hospitals - alshalalat hospital
12.2016 - 10.2018
- Fully supporting, configuring, maintaining Network Devices CISCO SW, router, Modems & Access Point
- Wireless Aruba - Cisco and Guest Wi-Fi Solutions
- Firewall Sophos XG Appliance - pfSense - mikrotik
- VPN access employee
- Microsoft service Active Directory, DNS, DHCP, TMG, IIS, file server
- Print server, exchange support
- Avaya IP Telephone
- Configure storage SAN and NAS
- Design and implement live Surgery
- Develop ITIL Process design, implement and follow up process
IT Support Team Leader
Andalusia Hospitals - alshalalat hospital
02.2015 - 12.2016
- Provided Tier 2 IT support to non-technical internal users assign & monitored tickets at Manage Engine Service Desk Plus software
- Evaluate and recommend purchases of computers, network hardware, peripheral equipment, and software
- Preventive Maintenance Plan For more than 400 PCs every which includes Dust clean, check Hardware status, reconfigure our standard image, Install specific software and make reports
- Update the standard image as needed OS, software, drivers, else
- Installing and management VMware VSphere Hypervisor (ESXI) virtualization Solution
- Presentation for new employee what's IT Serves, how use our technology like VDI, how open ticket for support and how to open and use ERP System (Medica plus , dot care) training new technology for my team (help desk, technical support) coordinate the shifts and off day scheduled for technical support team
- Provide report for daily ticket toIT manager and follow up the ticket is still opened
- Coordinate the work between infrastructure team and technical support team
- Technical interviews Recruitment with the applicant for the position of technical support
IT Technical Support Specialist
Andalusia Hospitals - alshalalat hospital
06.2011 - 02.2015
- Provided Tier 1 IT support to non-technical internal users
- Installing and configuring computer hardware operating systems and applications
- Preventive Maintenance For more than 400 PCs every which includes Dust clean, check Hardware status, reconfigure our standard image, Install specific software and make reports
IT Technical Support
Egyptian integrated Solution For All IT Solutions
05.2009 - 05.2011
- Design and implement Microsoft services (Domain services), passive network
- Design and implement CCTV Camera solution
- Wireless and internet hotspot solution technical support for ADSL services
- PCs and laptop maintenance
- Network Maintenance
IT and Network Support
NetL Land For Internet and Networks service
05.2005 - 05.2009
- Passive network, wireless and internet service technical support for ADSL services
- PCs and laptop maintenance
Education
Higher Professional Diploma - Software Engineering
Cairo University - Faculty of Graduate Studies For Statistical Researches
Cairo-Egypt06-2025
Diploma - Networking and IT
Cisco Networking Academy
12.2010
Bachelor -
Alexandria University - Faculty of Law
12.2007
Skills
- Network Monitoring
- Wireless
- IP addressing and subnetting
- Layer-2/3 protocols
- LAN switching technologies
- Firewall functionality
- VLAN aggregation
- Cisco ISE
- Cisco Prime
- Network Maintenance
- Networking R&S
- Microsoft Services
- Virtualization VMware ESXI
- V-Center
- VPN Access and Tunneling
- IP Telephone
- Backup Server
- Server Hardware installation
TECHNICAL COURSE
· MCSA - ISA server course Microsoft windows server 2003
· IT Essential ( pc hardware and software)
· CCNA
· CCNP routing and switching
· modern fiber optic network systems(measurements&FTTH)
· preparing and splicing fiber optical cables
· CCNP Security
Certification
- Cisco Certified Specialist - Enterprise Core, Cisco Systems.
- Cisco Certified Specialist - Enterprise Advanced Infrastructure Implementation, Cisco Systems.
- CCNP Enterprise, Cisco Systems.
- Cisco Certified Network Associate (CCNA) - Cisco Systems.
Personal Skills
• Problem-Solving: Strong capability to identify problems quickly and implement practical solutions efficiently.
• Attention to Detail: Meticulous in monitoring network performance and configurations to ensure optimal operation and security.
• Communication: Excellent verbal and written communication skills, facilitating clear interaction with technical teams and non-technical stakeholders.
• Collaboration: Team-oriented, with a strong ability to work collaboratively with cross-functional teams to achieve common goals.
• Adaptability: Flexible and willing to learn new technologies and methodologies in a rapidly changing environment
• Continuous Learning: Commitment to staying updated with the latest networking trends, technologies, and certifications.
Languages
Arabic
Proficient
C2
English
Intermediate
B1
Timeline
Network Engineer
Northern Border University
03.2022 - Current
IT Administrator
ahmed almotaz group
10.2018 - 02.2022
Network Administrator
Andalusia Hospitals - alshalalat hospital
12.2016 - 10.2018
IT Support Team Leader
Andalusia Hospitals - alshalalat hospital
02.2015 - 12.2016
IT Technical Support Specialist
Andalusia Hospitals - alshalalat hospital
06.2011 - 02.2015
IT Technical Support
Egyptian integrated Solution For All IT Solutions
05.2009 - 05.2011
IT and Network Support
NetL Land For Internet and Networks service
05.2005 - 05.2009
Diploma - Networking and IT
Cisco Networking Academy
Bachelor -
Alexandria University - Faculty of Law
Higher Professional Diploma - Software Engineering
Cairo University - Faculty of Graduate Studies For Statistical Researches
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