Ahmed Ismail
Banker
Riyadh
Summary
Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth.
Overview
11
11
years of professional experience
4
4
years of post-secondary education
Work History
Sales Consultant
Emirates National Bank Of Dubai ENBD
Riyadh
12.2022 - Current
- Created detailed sales presentations to communicate product features and market data.
- Cold called and conducted face-to-face sales calls with C-level executives and directors in assigned sales territory.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
Sales Team Leader
National Bank Of Egypt NBE
Cairo
12.2017 - 11.2022
- Refined team workflows to better capitalize on individual strengths and maximize market share.
- Expanded company customer base and cemented market presence by implementing strategic sales plans.
- Supported stores conducting sales promotions and special events.
- Managed 15 member sales team activities to consistently meet 150% of sales quotas.
Sales Specialist
National Bank Of Kuwait NBK
Giza
10.2017 - 11.2017
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Drafted, finalized and submitted paperwork to complete sales.
Sales Representative
Barclays Bank
Cairo
09.2016 - 09.2017
- Trained and mentored new sales representatives.
- Developed and delivered engaging sales presentations to convey product benefits.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Retained excellent client satisfaction ratings through outstanding service delivery.
Host Manager
Olives Restaurants
Cairo
01.2016 - 08.2016
- Interacted with guests to obtain positive or negative feedback and constructively apply information.
- Participated on floor during service to set and monitor performance standards and rectify staff or guest issues.
- Monitored customer satisfaction through table touching, floor presence, focus groups and responding to customer inquiries.
- Certified and maintained cleanliness and general upkeep of dining room, bar and other guest contact areas to meet sanitation protocols.
Income Auditor
Nubian Village Hotels
Sharm El Shaikh
04.2013 - 12.2015
- Identified control gaps in processes, procedures and systems through in-depth research and assessment and suggested methods for improvement.
- Performed observations and evaluated supporting documents to supplement audit findings.
- Executed audit phases and entered data into accounting software for analysis.
- Interviewed auditees to gather data needed to conduct audits.
Education
Bachelor of Commerce - Management Information Systems
High Institute For Management Sciences HIMS
Egypt 09.2008 - 07.2012
Skills
Product and service knowledge
Customer oversight
Persuasive communication
Time management
Strategic planning
Performance improvement
Staff Training
Interpersonal communication skills
Problem solving strength
Timeline
Sales Consultant
Emirates National Bank Of Dubai ENBD
12.2022 - Current
Sales Team Leader
National Bank Of Egypt NBE
12.2017 - 11.2022
Sales Specialist
National Bank Of Kuwait NBK
10.2017 - 11.2017
Sales Representative
Barclays Bank
09.2016 - 09.2017
Host Manager
Olives Restaurants
01.2016 - 08.2016
Income Auditor
Nubian Village Hotels
04.2013 - 12.2015
Bachelor of Commerce - Management Information Systems
High Institute For Management Sciences HIMS
09.2008 - 07.2012