Ahmed Ismail
Riyadh
Summary
Driven Area Sales Manager with 18 years of experience in management capacity and strong competitive sales drive, adaptability and perseverance. Well-honed listening skills and problem-solving attitude to uncover needs and overcome objections to close sales and achieve goals within multiple assigned territories. Successfully motivates and develops sales teams in results-driven and customer-focused environments with positive attitude towards achievement.
Overview
15
15
years of professional experience
Work History
Area Sales Manager
Beside Group
11.2022 - Current
- Enhanced customer satisfaction through effective communication and problem-solving strategies.
- Traveled to over two locations every two week to manage each store and perform reviews of individual managers and employees.
- Collaborated with sales teams to develop strategies for increasing market share and revenue growth.
- Developed processes to save on costs and prevent losses.
- Managed a team of diverse employees, fostering a positive work environment that encouraged collaboration and professional growth.
- Led weekly meetings with regional staff to review progress, address challenges and drive timely task completion.
- Devised and executed training plans for new and existing staff to support competency and compliance.
- Monitored and analyzed performance data, identifying areas of improvement and developing corrective action plans.
Operations Manager
Apparel Group - BIRKENSTOCK
05.2021 - 11.2022
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Trained and guided team members to maintain high productivity and performance metrics.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Area Manager
Al Futtaim Group- HOMEWORKS
01.2017 - 05.2021
- Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
- Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
- Conducted regular performance evaluations to identify areas for improvement and develop action plans for growth.
- Conducted training sessions to educate employees on best practices and procedures to increase profitability.
Store Manager
Apparel Group- TOMMY HILFIGER
09.2012 - 12.2016
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Assistant Store Manager
Alsawani Group- ESPRIT
02.2011 - 08.2012
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
Senior Sales Associate
Alsawani Group -BENETTON
09.2009 - 02.2012
- Met or exceeded sales objectives on consistent basis to drive company growth.
- Trained, coached, and mentored new sales associates for maximum performance.
- Analyzed sales performance data to identify areas of opportunity and develop targeted strategies for improvement.
- Cultivated a positive work environment that fostered collaboration among team members while also encouraging individual achievement goals.
Education
Bachelor of Science - Agricultural And Food Products Processing
Mansoura University
06.2006
Skills
- Sales Leadership
- Customer Service
- Strategic Planning
- Business development and planning
Languages
Arabic, English
Native language
Timeline
Area Sales Manager
Beside Group
11.2022 - Current
Operations Manager
Apparel Group - BIRKENSTOCK
05.2021 - 11.2022
Area Manager
Al Futtaim Group- HOMEWORKS
01.2017 - 05.2021
Store Manager
Apparel Group- TOMMY HILFIGER
09.2012 - 12.2016
Assistant Store Manager
Alsawani Group- ESPRIT
02.2011 - 08.2012
Senior Sales Associate
Alsawani Group -BENETTON
09.2009 - 02.2012
Bachelor of Science - Agricultural And Food Products Processing
Mansoura University
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