AHMED ISMAIL SHATTA
PHARMACIST
Riyadh
Summary
Dynamic leader with over 17 years at SPIMACO-Saudi Arabia, enhancing team productivity and streamlining processes for efficiency. Expert in innovation management and team collaboration, I've driven successful market expansions and fostered stakeholder relationships. My approach combines analytical thinking with effective leadership, significantly improving engagement and operational outcomes.
Overview
18
18
years of professional experience
Work History
Governmental Sales Promotion, Section Head
SPIMACO-Saudi Arabia
06.2021 - 01.2025
- Experienced pharmaceutical sales professional with over [17] of expertise in Private& Governmental sales promotion.
- Improved employee engagement rates through open lines communication forums where concerns could be addressed promptly and effectively.
- Established effective communication channels between departments, promoting collaboration and information sharing.
- Optimized workflow processes for increased efficiency, resulting in reduced turnaround times for deliverables.
- Collaborated with stakeholders to develop clear objectives, strategies, timelines, budgets, risk assessments, monitoring plans, evaluations/results reporting frameworks for successful implementation of initiatives.
- Enhanced team productivity by providing ongoing coaching and professional development opportunities.
- Strengthened internal controls by reviewing policies regularly and updating procedures accordingly to maintain relevance and effectiveness.
- Increased overall department efficiency by streamlining processes and implementing innovative solutions.
- Contributed to the successful expansion of the business by proactively identifying new market opportunities and developing strategies for penetration.
Governmental Operation Supervisor
SPIMACO-Saudi Arabia
01.2018 - 05.2021
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Governmental Key Account Specialit
SPIMACO-Saudi Arabia
01.2014 - 01.2018
- Implemented a streamlined communication process for better coordination between internal teams, ensuring timely delivery of products and services for key accounts.
- Streamlined processes for order management, invoicing, and payment collection to improve efficiency of operations for key accounts.
- Conducted regular account planning sessions with sales teams to prioritize opportunities and align on strategies for achieving revenue targets.
- Mentored junior team members on best practices in key account management, fostering a culture of continuous learning and growth within the organization.
Executive Medical Representative Private Sector
SPIMACO-Saudi Arabia
06.2012 - 01.2014
Senior Medical Representative Private Sector
SPIMACO-Saudi Arabia
06.2010 - 06.2012
Medical Representative Private Sector
SPIMACO-Saudi Arabia
06.2008 - 06.2010
Medical Representative
GSK
05.2007 - 06.2008
Education
Healthcare Management Professional
SCFHS
KSA 12.2022 - 12.2022
BTS
DUBAI12-2024
Supply Chain Management (CSCM)
International Supply Chain Education Alliance
06-2019
Supply Chain Management (CSCA)
International Supply Chain Education Alliance
Riyadh, Saudi Arabia 04.2001 -
Very Good - Pharmaceutical Sciences
University of 6 October
Egypt 04.2001 -
Skills
Staff development
Innovation management
Team management
Problem-solving
Analytical thinking
Time management
Performance improvement
Teamwork and collaboration
Team collaboration
Decision-making
Data analysis
Active listening
Effective leader
Self motivation
Timeline
Healthcare Management Professional
SCFHS
12.2022 - 12.2022
Governmental Sales Promotion, Section Head
SPIMACO-Saudi Arabia
06.2021 - 01.2025
Governmental Operation Supervisor
SPIMACO-Saudi Arabia
01.2018 - 05.2021
Governmental Key Account Specialit
SPIMACO-Saudi Arabia
01.2014 - 01.2018
Executive Medical Representative Private Sector
SPIMACO-Saudi Arabia
06.2012 - 01.2014
Senior Medical Representative Private Sector
SPIMACO-Saudi Arabia
06.2010 - 06.2012
Medical Representative Private Sector
SPIMACO-Saudi Arabia
06.2008 - 06.2010
Medical Representative
GSK
05.2007 - 06.2008
Supply Chain Management (CSCA)
International Supply Chain Education Alliance
04.2001 -
Very Good - Pharmaceutical Sciences
University of 6 October
04.2001 -
BTS
Supply Chain Management (CSCM)
International Supply Chain Education Alliance
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