Ahmed Khalaf

Leading KSA Supply Operations & New categories
* Owning P&L performance, and OPS optimization of the Country to reach profitability targets.
* Developing long-term relationships and key partnerships with strategic entities in the market (i.e., Government, General Authorities for Roads. etc.) for the growth of the business.

* Maximize efficiency and productivity through extensive process analysis and interdepartmental collaboration.

* Responsible for on ground execution of plans related to OPS & captains across KSA
* Ensuring smooth on-ground operations related to Ops Centers including captain onboarding, training and quality
* Conducting focus groups from time to time to understand captain pain paints and acting as the focal person to resolve these issues by coordinating with country and HQ functions
* Taking full ownership of supply related on ground activities for all vertical including RH, Now and OA
* Keeping a close eye on competitors and relaying any changes on captain sides to the country supply team
* Strategizing and developing various channels to ensure the right mix of supply between vendors and individual captains
* Setting up super captains in cities to expand footprint
* Planning and executing captain engagement events
* Leading the city ops function and ensuring proper development of team
* Ensure continuous improvement of quality through effective training of the fleet
* monitoring 4 Operations Centers across KSA, airports OPS & 10 Train Stations SAR (HDL)

• Supply operations (Captains support)
• Acquisition operations
• Performance operations
• Driver Engagement
• Commercial management
• HDL & New categories
• Customer support (within OCs only)

in charge of Growth & Logistics Strategist, working with CEO & other key executives to Develop, maintain and execute monthly, quarterly, and annual Growth plans

Owning the supply over all the pillars supply acquisition, performance and quality, Starting from the digital acquisition ending by drivers retention and reactivation, Launched many projects that facilitate to increase drivers quality, performance and their LTV , Launched and own the ELITE & Academy projects biggest drivers projects with a high revenue stream, Owning the drivers product new design, features and funnels to deliver the best experience ever to the drivers. Enhance companies segmentation based on their performance and settled the process regarding that .

• Analyzing Country Fleet Performance, and enhance accordingly.
• Leading Country Communications and Driver Engagement.
• Monitoring Driver Retention Rate and NPS.
• Delivering Partnership deals to enhance driver loyalty rate.
• Identifying Country capacity needs, missed areas, times, locations etc...
• Managing supply’s in-office support to enhance walk- ins experience.
• Designing Country financial guarantees and bonuses schemes with the lowest burn possible
• Closing Country 3rd parties deals.

Reporting to CEO. Briefly, budget planing, forecasting, cost control, Equipment control & local OVA operation. Allocation & distribution. Local transshipment operations. Empty units repositioning process. preparation of all reports local/Geneva. Daily communication with Geneva/depot/terminal. Maintenance and repairs of damage units & criteria. invoicing customers/ LLDP limit. Daily tracking of overdue units those with shipper/consignee.

Implemented processes to ensure goods were checked stored and dispatched correctly to minimise error.

Basically, Digital freight forwarding & last-mile delivery on-demand platforms supporting our business partners seamlessly fulfill all their e- commerce requirements same day using a professional fleet.
Built and designed the entire business with the executive team.
Planning routes and load scheduling for multi-drop deliveries.
Booking in deliveries and liaising with customers. Allocating and recording resources and movements on the transport planning system.
Ensuring all partners in the supply chain are working effectively and efficiently to ensure smooth operations. Communicating effectively with clients and responding to their requirements.

Booking subcontractors and ensuring they deliver within agreed terms.
Developing transportation relationships.
Monitoring transport costs, Negotiating and bargaining transportation prices. Dealing with the effects of congestion & Confronting climate change issues by implementing transport strategies and monitoring an organization’s carbon footprint.

strategize, manage, and continually refine the transportation operations with a fleet of 150 trucks. leading six major terminals kingdom wide with a team of ~ 220

• Review, further develop and negotiate the current in-house standard agreements for all vendors/suppliers.
• Build new and develop further existing strategic alliances across the aforementioned business units.
• Annual P/L budget forecast and preparation.
• Improve further best practice and service delivery/quality.
• Monitoring multiple databases to keep track of all company inventory.
• Ensuring all legal and safety requirements is workable with local & international Authorities.

• Responsible for entire operations at the regional level, managing an organization of approx 150 people with 20 branches & providing transportation services for 4 major hotels & DMM Airport (Intercontinental, Movenpick, Kempinski & Crowne Plaza) as well as Government sector, Royal Commission & Petrochemical Corporations
• More specifically, Fleet planning, rental, leasing, increasing sales, collection, quality control, rolling new cash corporate, hiring, training, admin, public relations, monitoring utilization, create team work, fixing monthly revenue target and In charge of achieving approx 60 millions/ year, the main task is managing the department and running it to the maximum level possible with a smooth efficient service that meets the expectations and needs of our clients and the management.
  In addition to previous responsibilities, analyzing the current system of production & provision to check it’s effective, and working out a strategy for improving if necessary by managing day to day activities, control & reduce expenses, analyzing statistics and reporting to CEO.

• Tread manufacturing, pipes coating, Tyre retreading ect...
• Watching over and organize the daily operations of manufacturing, overseeing employees, production and efficiency, to make sure the plant is running smoothly, quickly, efficiently and safely.
  assigning workers, creating and keeping work and production schedules, training new employees, auditing, following, distributions and keep an eye on worker safety and plant safety, monitor the production equipment to make sure that it stays in good working order, and repair or replace the equipment when needed.
  direct overseeing on plant supervisors (maintenance, production, sales and procurement ) managing organization of ~ 90 people

• Primary responsibilities is Maintaining office services by organizing office operations and procedures; controlling correspondence; designing filing system, reviewing and approving supply requisitions, assigning and monitoring clerical functions, media, public relations, new projects opening, auditing and events management
• Prince Sultan Fund is a Non-profit organization to Enhance the role of Saudi women in sustainable development by creating an integrated system of cognitive, social and economic support.

• It was a remote job while I was studying in Canada and carried on with it later in Saudi Arabia
• Basically, establishing terms & relations with new Universities
• University and College admission processing
• Housing and Travel Assistance
• Helping with resume and personal statement
• Visa Application processing
• Manage Intl public relations .
• Evaluate and implement sales promotion programs.