Summary
Overview
Work history
Education
Skills
Languages
Affiliations
Timeline
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Ahmed ktry

Ahmed ktry

Jeddah,Saudi Arabia

Summary

Customer-oriented with strong history of leading high-performance teams to meet or exceed objectives. Dedicated and hardworking with internal drive to deliver excellence. Tactical team builder with strong background in training and team development.

Overview

9
9
years of professional experience
4
4
years of post-secondary education

Work history

Supervisor of rolling stock

Maersk
JEDDAH, jeddah
02.2021 - Current
  • Conducted evaluations of proposed layout and implementation strategies at starlink facilities.
  • Monitored field safety standards and kept procedures in line with optimal approaches for mechanical inspection, maintenance and repair.
  • Restored equipment to operational condition by removing and replacing or repairing components.
  • Created standards and procedures for surveying installed equipment.
  • Inspected mechanical components to identify issues and determine proper corrective actions.
  • Conducted planned maintenance to prevent equipment outages.
  • Assisted research teams with prototyping and testing mechanical testings.
  • Tested systems and compiled data to inform design process and guide changes.
  • Recommended changes to designs to improve performance or functionality.
  • Measured components to assess conformity to design parameters or established technical specifications.

Team leader

star link
JEDDAH, jeddah
03.2018 - 02.2020
  • Investigated issues affecting group operations, prepared reports and helped correct problems.
  • Streamlined processes to improve and optimise office operations.
  • Translated senior management directives into actionable front-line policies and implemented changes with staff.
  • Mediated team decision-making and problem-solving for peaceful resolutions and decision-making.
  • Collaborated with colleagues from different backgrounds to tackle new challenges.
  • Monitored health and safety measures for guaranteed compliance.
  • Supported team to overcome new challenges by forecasting knowledge and skills gaps.
  • Analysed and resolved complex resource management issues for optimised scheduling.
  • Trained staff to resolve complaints appropriately to maintain customer satisfaction.
  • Coached team members through new or difficult workflows.

Store administrator

star link
JEDDAH, jeddah
02.2016 - 02.2018
  • Monitored stock levels and ordered popular items to meet customer demand.
  • Handled escalated customer concerns to build retention.
  • Managed stock levels to maximise sales opportunities.
  • Merchandised windows and shop floor areas according to pack guidelines, creating appealing product displays.

Data entry coordinator

star link logistic
JEDDAH, jeddah
02.2015 - 01.2016
  • Monitored and reviewed team performance against established targets.
  • Directed team in producing diverse work with word processing and desktop publishing applications.
  • Oversaw and enforced regulatory compliance.
  • Oversaw recruitment for clerical staff, accounting and operations teams.

Education

Bachelor of Education - A social service

Alazher University
egypt
09.2001 - 10.2005

Skills

Customer Focus:

  • Excellent Communication
  • Problem-Solving
  • Customer Service Expertise
  • Contract Management


People Management:

Coaching and Mentoring

Performance Management

Team Building

Training and Development Expertise

Operational Excellence:

Strong Analytical Skills

Time Management

Attention to Details

Process Improvement

Decision-Making

Ability to Work Independently as Part of Team




Languages

English
Advanced

Affiliations

  • reading & swimming

Timeline

Supervisor of rolling stock

Maersk
02.2021 - Current

Team leader

star link
03.2018 - 02.2020

Store administrator

star link
02.2016 - 02.2018

Data entry coordinator

star link logistic
02.2015 - 01.2016

Bachelor of Education - A social service

Alazher University
09.2001 - 10.2005

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Ahmed ktry