Highly experienced Oracle SCM Senior Functional Consultant with over 10 years of experience in the IT industry. Proven track record of success in leading and executing Oracle SCM implementations, providing functional support, and troubleshooting complex issues. Skilled in all aspects of Oracle SCM, including Purchasing, Inventory, Order Management, WMS, and PIM. Proficient in Oracle Implementation Methodology OUM and Data Loader, API, and Interface tables. Highly motivated and results-oriented individual with a strong commitment to customer satisfaction. Team player with excellent communication and interpersonal skills.
Overview
12
12
years of professional experience
8
8
years of post-secondary education
12
12
Certifications
Work History
Oracle SCM Senior Functional Consultant
Saudi Business Machines (SBM)
1 2024 - Current
Lead and participate in end-to-end Oracle SCM applications implementation projects, including requirements gathering, system design, configuration, testing, and deployment
Collaborate with clients to understand their business processes and translate them into system configurations
Possess in-depth knowledge of Oracle SCM modules, such as Inventory Management, Order Management, Purchasing, iProcurement, Sourcing, Supplier Portal, Supplier Qualifications, Maintenance, and Product Hub
Understand the various functionalities, features, and best practices within each module and provide recommendations to clients based on their specific needs
Work closely with clients to design efficient and effective supply chain solutions using Oracle SCM applications
Analyze client's business requirements, identify gaps, and propose appropriate system configurations and customizations
Develop detailed functional design documents to guide the implementation team
Collaborate with technical teams to ensure seamless integration between Oracle SCM and other enterprise systems/platforms
Provide guidance on data mapping, interfaces, and integration points to ensure smooth data flow across systems
Conduct training sessions for end-users to educate them on using Oracle SCM applications effectively
Provide ongoing support and assistance to users, addressing their questions, issues, and enhancement requests
Troubleshoot and resolve system-related problems on time
Manage Oracle SCM implementation projects, ensuring adherence to project timelines and quality standards
Create project plans, track progress, and communicate status updates to stakeholders
Identify and mitigate risks and issues that may impact project success
Proactively identify opportunities for process improvement and system optimization within clients' supply chain operations
Provide recommendations for system enhancements and upgrades
Build and maintain strong client relationships, acting as a trusted advisor on Oracle SCM best practices and solutions
Understand clients' long-term business goals and align Oracle SCM implementations to support them.
Oracle SCM Senior Functional Consultant
Purity for Information Technology
07.2023 - 12.2023
Collaborate with clients to understand their supply chain requirements, business objectives, and challenges
Conduct detailed analysis of clients' existing supply chain processes and systems to identify areas for improvement and optimization
Design and configure Oracle SCM modules, including Inventory Management, Order Management, Purchasing, and Demand Planning, to meet clients' specific needs
Lead and oversee the implementation of Oracle SCM projects, ensuring adherence to project timelines, deliverables, and quality standards
Provide technical expertise and guidance to clients' project teams during the implementation phase, resolving any technical issues or roadblocks
Conduct training sessions and knowledge transfer to clients' end-users, ensuring smooth adoption and effective utilization of Oracle SCM solutions
Collaborate with cross-functional teams, such as developers, business analysts, and project managers, to ensure seamless integration of Oracle SCM with other enterprise systems
Stay updated on the latest Oracle SCM functionalities, enhancements, and industry trends to provide innovative solutions and recommendations to clients
Assist in pre-sales activities, including solution demonstrations, proposal development, and client presentations
Act as a trusted advisor to clients, providing strategic guidance and recommendations to optimize their supply chain operations using Oracle SCM.
Oracle SCM Senior Functional Consultant
Accenture Middle East
11.2020 - 06.2023
Led the implementation of Oracle R12 (EBS) and R13 (Fusion) SCM modules, encompassing Oracle Purchasing, Inventory, Order Management, iProcurement, Sourcing, iSupplier Portal, WMS, and PIM
Moreover, Oracle Fusion Procurement and Oracle Fusion SCM
Conducted thorough business process mapping to identify areas for improvement and conducted the gap analysis to align the SCM solution with business requirements
Designed solutions and developed comprehensive plans for SCM setup, including configuration, customization, and integration with existing systems
Executed end-to-end testing of the SCM modules to ensure functionality, accuracy, and system compatibility
Delivered user training sessions to facilitate the smooth adoption and utilization of Oracle SCM modules
Analyzed SCM module setups and health checks and identified process optimization and automation opportunities
Successfully executed data migration activities, ensuring seamless transfer of data from legacy systems to Oracle SCM modules
Provided ongoing support to users, addressing their queries, troubleshooting issues, and ensuring smooth system operation
Utilized Data Loader, API, FBDI, ADFDI, and Interface tables to upload and validate data, ensuring data integrity and accuracy
Collaborated with cross-functional teams, including IT, business analysts, and stakeholders, to align SCM implementation with organizational goals
Developed and maintained documentation, including user guides, process flow diagrams, and standard operating procedures
Conducted regular system audits to identify and resolve any issues, ensuring optimal performance and data integrity.
Oracle SCM Functional Consultant
Channels by stc
06.2018 - 01.2020
Conducted troubleshooting of SCM functional issues, quickly identifying and resolving problems to minimize operational disruptions
Executed setups for new implementations, ensuring smooth integration and functionality of Purchasing, Inventory, Order Management, iProcurement, iSupplier Portal, and PIM modules
Supported and managed the integrations of the EBS SCM modules with different business applications (MySTC, MyStore, EVD Systems) through API integrations, ensuring seamless communication and data synchronization between systems
Collaborated with the technical team to communicate customization requirements and specifications, facilitating the development of tailored solutions
Assisted in the preparation of user manuals, providing comprehensive documentation to guide users in utilizing Oracle SCM modules effectively
Offered ongoing support to users, addressing their queries and concerns, and resolving any issues they encountered
Coordinated with cross-functional teams, including developers and technical experts, to ensure successful implementation of customization and new developments
Collaborated with stakeholders to gather requirements and provide insights on SCM functionality and best practices
Conducted system testing to validate configurations, ensuring the accuracy and reliability of the implemented solutions
Participated in training sessions for end users, delivering informative and engaging presentations to enhance their understanding of Oracle SCM modules
Contributed to process improvement initiatives, identifying opportunities to optimize SCM operations and enhance overall efficiency
Maintained a proactive approach to issue resolution, actively seeking opportunities to improve system stability, user satisfaction, and overall SCM performance.
Oracle SCM Functional Consultant
Sale Advanced Co LTD. (STC Subsidiary)
06.2015 - 01.2018
Provided comprehensive functional support for Oracle Applications/Oracle E-Business Suite (EBS) modules, ensuring smooth operation and user satisfaction
Prepared functional design documents for customizations, clearly defining requirements and specifications for development work
Tested and validated new Workflow processes, ensuring their seamless integration and functionality within the Oracle SCM modules
Conducted business requirement mapping, aligning system capabilities with organizational needs, and preparing detailed functional design documents
Guided the technical team in their development work, providing clear instructions and insights to ensure accurate implementation of customizations
Monitored interfaces between legacy systems and ERP, troubleshooting any configuration issues and performing gap analysis to optimize data transfer and system integration
Conducted root cause analysis for issues occurring in production, identifying underlying problems and implementing effective solutions to prevent recurrence
Assisted in the configuration of Oracle SCM modules, ensuring alignment with business processes and adherence to best practices
Supported end-to-end implementation projects, actively participating in system configurations, testing, and user training
Collaborated with cross-functional teams to resolve issues, leveraging technical expertise and functional knowledge to facilitate timely resolutions.
Application Specialist
Green Towers Co.
06.2012 - 06.2015
Provided functional support for Oracle Purchasing, Inventory, and Order Management modules, ensuring smooth operation and efficient procurement processes
Monitored customer issues and promptly resolved them, ensuring high levels of customer satisfaction and minimizing business disruptions
Created and managed ERP users and responsibilities, ensuring appropriate access levels and security controls within the system
Assisted in preparing technical and functional documentation, documenting system configurations, customizations, and processes for future reference and knowledge sharing
Responded to end users' requests, providing timely assistance and guidance on system usage, functionalities, and troubleshooting
Collaborated with cross-functional teams to gather requirements, assess system needs, and propose enhancements or optimizations to the Oracle SCM modules
Participated in system upgrades and rollouts, assisting in the testing, deployment, and training phases to ensure smooth transitions and minimal disruption to business operations
Provided training and user support on Oracle SCM modules, empowering users to leverage the system effectively and maximize its capabilities
Participated in system audits and compliance activities, ensuring adherence to regulatory requirements and internal controls.
Education
MITx Supply Chain Management MicroMasters Program -
Massachusetts Institute of Technology (MIT), Cambridge, MA USA
04.2023 - Current
Software Engineering Professional Diploma - undefined
Cairo University, Egypt
01.2021 - 04.2023
Bachelor's degree in accounting - undefined
Alexandria University, Egypt
01.2008 - 04.2012
Skills
Oracle EBS SCM
Certification
Oracle Procurement Cloud 2022 Certified Implementation Professional (OCP)
Area Of Expertise
Business Process Design and Mapping
Oracle SCM Implementation
Oracle SCM Functional Support
Troubleshooting
Data Migration
Reporting & Security
Process Improvement & Design
Training and Knowledge Sharing
Strengthspoints
Experienced Oracle SCM professional with over 10 years of experience.
Proven track record of success in implementing, supporting, and troubleshooting Oracle SCM solutions.
Strong technical skills and knowledge of Oracle SCM modules.
Excellent communication and interpersonal skills.
Ability to work independently and as part of a team.
Proactive and solution-oriented approach to problem-solving.
CPIM (Certified in Production and Inventory Management) Course.
Languages
Arabic - Native
English - Excellent
Projects
National Marine Dredging Company (NMDC) Oracle Fusion Implementation Emirates Health Services (EHS) Oracle Fusion Implementation National Security Services (SAFE) Oracle Fusion Implementation Saudi National Guards (SANG) ERP Implementation and Support Saudi Post and Logistics (SPL) ERP Implementation National Water Company (NWC) ERP Implementation STC Channels ERP Implementation, third-party integration, and Support SALECO ERP Implementation, SIM rollout, and Support
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Oracle SCM Senior Functional Consultant
Purity for Information Technology
07.2023 - 12.2023
MITx Supply Chain Management MicroMasters Program -
Massachusetts Institute of Technology (MIT), Cambridge, MA USA
04.2023 - Current
Software Engineering Professional Diploma - undefined
Cairo University, Egypt
01.2021 - 04.2023
Oracle SCM Senior Functional Consultant
Accenture Middle East
11.2020 - 06.2023
Oracle SCM Functional Consultant
Channels by stc
06.2018 - 01.2020
Oracle SCM Functional Consultant
Sale Advanced Co LTD. (STC Subsidiary)
06.2015 - 01.2018
Application Specialist
Green Towers Co.
06.2012 - 06.2015
Bachelor's degree in accounting - undefined
Alexandria University, Egypt
01.2008 - 04.2012
Oracle SCM Senior Functional Consultant
Saudi Business Machines (SBM)
1 2024 - Current
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