Summary
Overview
Work history
Education
Skills
Languages
Work availability
Timeline
Volunteer
Ahmed Mamduoh

Ahmed Mamduoh

Cairo,Egypt

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.

Overview

7
7
years of professional experience

Work history

Rom Atendent

Grand Nile Tower
Cairo, Egypt
01.2017 - 06.2018
  • Greeted guests with proper salutation and pleasant expression to ensure guest comfort and enjoyment.
  • Trained [Number] junior attendants in vacuuming and mopping techniques, reducing cleaning times by [Number] minutes per room.
  • Optimised guest experience by conducting thorough room inspections, promptly replacing or repairing missed or damaged items.
  • Re-sheeted rooms, handling linen with care to prevent stain occurrence.

Room Atendaent

The Westin Katameya Downes
Cairo, Egypt
01.2018 - 01.2020
  • Ensured immaculate appearance of [Type] surfaces, using [Type] and [Type] cleaning techniques.
  • Maintained guest and staff safety by operating cleaning equipment and promptly reporting safety issues to [Job Title].
  • Optimised guest experience by conducting thorough room inspections, promptly replacing or repairing missed or damaged items.
  • Secured guest rooms after performing housekeeping services.
  • Expertly operated cleaning equipment to fulfil time targets.
  • Vacuumed and dusted reception areas and walkways.
  • Welcomed guests, answered questions and anticipated service needs, maintaining excellent customer satisfaction.

Room attendant

Royal Maxim Palace Kempinski Cairo
Cairo, Egypt
01.2020 - 12.2021
  • Secured guest rooms after performing housekeeping services.
  • Reported maintenance issues for prompt resolution.
  • Vacuumed and dusted reception areas and walkways.
  • Delivered extra linen and toiletries to meet guest needs.
  • Trained new room attendants on company policies and cleaning procedures.
  • Prioritised tasks to consistently meet room readiness upon guest check-in.
  • Delivered outstanding service to boost customer retention and referrals.
  • Welcomed guests, answered questions and anticipated service needs, maintaining excellent customer satisfaction.
  • Expertly operated cleaning equipment to fulfil time targets.
  • Sanitised bathrooms to uphold strict hygiene and infection control procedures.
  • Stocked trollies to maintain stable cleaning supplies.
  • Addressed guests' problems and fulfilled special requests.
  • Cleared and organised Back of House areas to minimise accident risks.
  • Identified cleaning efficiencies to reduce average room preparation times.
  • Followed COSHH and fire procedures to maintain hotel health and safety.
  • Cleaned [Number] room hotel to achieve immaculate presentation and hygiene.
  • Resolved guest queries in line with service standards and protocols.
  • Completed smooth housekeeping with exceptional planning and quality assurance.
  • Supported team of [Number] to uphold excellent housekeeping standards.

room Attndant leader

Diyafa Hotel Apartments
Khobar, The Kingdom of Saudi Arabia
02.2022 - Current
  • Reported to manager regarding issues and concerns of parents and children respecting confidentiality and privacy regulations.
  • Created fostering environment to address diversity, disabilities and medical needs of children.
  • Prepared nutritious meals and snacks, carefully adhering to individual dietary requirements and portioning standards.
  • Managed and administered medications and minor first aid treatments, prioritising child safety and wellbeing.

Education

Diploma in Tourism and Hotels - Tourism and Hotels

The secondary school for tourism and hotels
Egypt

Skills

My ambition is to join an environment
Professional work that enables me to develop
My scientific skills and gaining experiences
New and to be an active and productive member
to achieve success

  • Diligent supervision
  • Hygiene control
  • Positive reinforcement
  • Inclusive learning techniques

Languages

English
Intermediate
Arabic
Fluent

Work availability

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Timeline

room Attndant leader

Diyafa Hotel Apartments
02.2022 - Current

Room attendant

Royal Maxim Palace Kempinski Cairo
01.2020 - 12.2021

Room Atendaent

The Westin Katameya Downes
01.2018 - 01.2020

Rom Atendent

Grand Nile Tower
01.2017 - 06.2018

Diploma in Tourism and Hotels - Tourism and Hotels

The secondary school for tourism and hotels

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Ahmed Mamduoh