Summary
Overview
Work History
Education
Skills
Certification
LANGUAGES
Timeline
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AHMED MOHAMED

Summary

Experienced IT Network Engineer with +11 years of expertise in designing, implementing, and troubleshooting complex network solutions, Adept at managing multi-vendor environments, including Cisco, Huawei and Juniper, Proficient in L3VPN, L2VPN, BGP, MPLS, and other advanced networking protocols,Dedicated to continuous learning and professional development to drive innovation and success in the field.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Network Implementation Engineer

Solution by STCs (Saudi Telecom Co.)
01.2014 - Current
  • Enterprise Circuit Services: Provided remote technical support for L3VPN & L2VPN services, including activations, modifications, and disconnections.
  • Perform regular maintenance, updates, and upgrades on healthcare IT systems including VPN circuits in MOH (Ministry Of Health Circuits) to ensure optimal performance and compliance with MOH & healthcare regulations.
  • Team Leadership: Guided field technical teams to ensure accurate service delivery, testing, and troubleshooting.
  • Customer & Vendor Collaboration: Worked closely with customers and internal teams to resolve issues and implement solutions using the Remedy system to meet customer's satisfaction and comply with company needs.
  • Technical Expertise: Utilized vendor-specific tools, including access level and Privilege Edge level software, along with network monitoring tools to ensure precise activation and service delivery.

Public Relations Specialist

China Gezhouba Group Corporation
02.2009 - 09.2012
  • Organized events such as press conferences, interviews, product launches and photo shoots.
  • Drafted speeches for senior management team members at company events.
  • Conducted research on current trends in the public relations field.
  • Developed strategies to manage reputation during crises situations.
  • Created content for press releases, media pitches, websites, and social media channels.
  • Updated website content regularly ensuring accuracy of information presented.

Education

Bachelor of Engineering - Network Engineering

Newcastle Technical College

Diploma - Communications Engineering

Sudan University of Science And Technology

Skills

  • Network troubleshooting: Extensive experience in diagnosing and resolving complex network issues
  • Deliver customized solutions, and maintain high levels of customer satisfaction
  • Multi-Vendor Proficiency: Expert in multi-vendor environments, including Cisco, Huawei, Juniper, Nokia, and Zhon
  • Ticketing systems, track and manage workflows, customer requests
  • Collaboration: Strong team player with the ability to work effectively in dynamic environments
  • XDSL technologies
  • Problem-solving abilities
  • FTTX/GPON technologies
  • L2 switching: VLAN, LACP, VLANs, Bridge, L2switching, VRRP
  • Multitasking Abilities
  • Service Design Interpretation: Skilled in interpreting and implementing service designs for accurate network activation
  • On-site installation, maintenance, troubleshooting, and repair of it IT systems

Certification

  • CCNP enterprise
  • CCNA R&S
  • JNCIA
  • CCNP Service Provider
  • Data analytics

LANGUAGES

Arabic Native
English Intermediate

Timeline

Network Implementation Engineer

Solution by STCs (Saudi Telecom Co.)
01.2014 - Current

Public Relations Specialist

China Gezhouba Group Corporation
02.2009 - 09.2012

Diploma - Communications Engineering

Sudan University of Science And Technology

Bachelor of Engineering - Network Engineering

Newcastle Technical College

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AHMED MOHAMED