Ahmed Mohamed El-Sayed Ali
Al-Khobar
Summary
Dedicated and experienced hospitality professional with over 15 years of experience in the food and beverage industry. Proven track record in delivering exceptional customer service, managing restaurant operations, and leading teams. Skilled in multitasking, time management, and maintaining high standards of food safety. Fluent in multiple languages, including Arabic, English, Russian, and German, enabling effective communication in diverse environments.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Restaurant Assistant
Ocean Al-Khobar
12.2020 - Current
- Assist in daily restaurant operations, ensuring smooth service and customer satisfaction
- Manage inventory and coordinate with kitchen staff to maintain quality standards
- Train new staff members on service protocols and customer interaction
Assistant Manager
Bouvardia Cafe
02.2020 - 12.2020
- Supervised daily operations, including staff scheduling, inventory management, and customer service
- Implemented strategies to improve efficiency and customer satisfaction
- Handled customer complaints and resolved issues promptly
Head Waiter
Aqua Marine Hurghada
01.2014 - 12.2020
- Led a team of waitstaff, ensuring high-quality service and adherence to restaurant standards
- Coordinated with kitchen and bar staff to ensure timely and accurate order delivery
- Trained new employees on service techniques and customer engagement
Bar Man
Makadi Oasis Hotel
01.2013 - 01.2014
- Prepared and served beverages, maintaining a clean and organized bar area
- Provided excellent customer service, ensuring a positive guest experience
- Managed inventory and restocked supplies as needed
Bar Man
JAZ ORIENTAL CLUB
01.2012 - 05.2013
- Served beverages and interacted with guests in a high-volume resort setting
- Maintained bar cleanliness and ensured compliance with safety standards
Waiter
Dar El-Madina Hotel
08.2010 - 05.2011
- Provided table service, ensuring a pleasant dining experience for guests
- Handled cash transactions and maintained accurate billing records
Waiter
Soly Mar Solaya Hotel
08.2007 - 04.2010
- Delivered high-quality service in a fast-paced hotel restaurant environment
- Assisted in setting up and breaking down dining areas for events
Education
High School Diploma -
AlSanta High School
Skills
- Exceptional attention to detail
- Strong time management and organizational skills
- Proficient in customer service and conflict resolution
Certification
Food Safety Certification
Personal Information
- Date of Birth: 04/04/82
- Nationality: Egyptian
- Marital Status: Married
- Religion: Muslim
Military Service
Completed
Timeline
Restaurant Assistant
Ocean Al-Khobar
12.2020 - Current
Assistant Manager
Bouvardia Cafe
02.2020 - 12.2020
Head Waiter
Aqua Marine Hurghada
01.2014 - 12.2020
Bar Man
Makadi Oasis Hotel
01.2013 - 01.2014
Bar Man
JAZ ORIENTAL CLUB
01.2012 - 05.2013
Waiter
Dar El-Madina Hotel
08.2010 - 05.2011
Waiter
Soly Mar Solaya Hotel
08.2007 - 04.2010
High School Diploma -
AlSanta High School
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