-19 years of experience (Retail,Medical, Sales &Distribution) in the pharmaceutical industry. -Experience in various channels & Distribution -Sales forecasting -Sales budgets—P&L Calculations. -Manage, train and organize sales team performance to meet company standards -Plan yearly sales plan and manage its implementation monthly -Good experience and background in retail management
Overview
21
21
years of professional experience
1
1
Certification
Work History
Regional Sales Manager
Ego Pharmaceuticals
02.2020 - Current
People Management: Provide the needed coaching and enhancing the rep skills and knowledge
Conduct coaching visits with the reps to support his team
Suggest and approve the service for customers based on business case review
Continuous reinforcement of the good activities and motivate the Team
Provide KPIs for Team team
Territory management activities: Oversee the DGM’s and other activities involves med reps
Make sure and support reps in the customer segmentations
Produce the SF analysis and identify gaps in performance and advice for improvement
Make sure a monthly plan of visit is designed and allocate the call rate and rep target per specialty
Retail Business Follow up: Be responsible for effectively and efficiently management commercial team (Key account sales, Pharmacy reps and promoters) plus monitor and evaluate their KPIs
Work closely, productively and supportively with the Rx Sales Teams by providing the best executing planning and tactics that deliver merchandise goals
Management of the promotional campaigns and mechanics of consumer offers
Implement space management on store levels to secure spaces for our brands plus Planograms implementation
Coordinate with the marketing team for the best trade marketing plans and efficient promotions
Advise and review on the POSM material used
Manage the DTC events and the like plus POS staff training, launches, staff incentive,…
Target & Sales Analysis: Achieve and exceed the private target
Design the target per rep and assist in breaking down target per account and per range following the product cycles
Conduct and present the needed sales analysis for the reps and advise on their performance
To use information to target businesses with highest potential for growth
Built good relation with the decision makers in private & institution Hosp
Performance management: Communicate to the reps the expectations in terms of targets, territory management requirement, knowledge and attitude
Frequent assessment of the performance and identify good and underperformance and provide the appropriate rewards or disciplinary actions
Marketing materials & Admin: Manage sample allowance and distribution among reps monthly
Provide the reps with the needed marketing tools as DA and premiums
Authorize the extra bonus and sample request by the reps
Coordinated & approve the team holidays and leaves
Make sure attendance sheet is sent and authorized at a timely manner
Retail Business Supervisor
Ego Pharmaceuticals
09.2017 - 01.2020
Responsible for effectively and efficiently management commercial team (Key account sales, Pharmacy reps and promoters) plus monitor and evaluate their KPIs
Management of the promotional campaigns and mechanics of consumer offers
Implement space management on store levels to secure spaces for our brands plus Planograms implementation
Ensure correct levels of stock on customer store levels and in warehouse to meet customer demand and monitor inventory movement
People Management: Share in the recruitment of commercial field force, Promoters and pharmacy rep
Provide needed technical and professional support
Performance appraisal for the commercial field force and Coach for performance improvements
Incentive and commission calculation for the team reflecting their level of matching versus predefined KPI’s
Ensure promotion tools are optimally used
Define the target and the schedule for the promoters
Liaise for POS sales and stock management
Liaise with the distributor sales rep on supporting the brand and making orders and delivery in timely manner
Make sure the commercial conditions are followed and implemented from the distributor sales rep
Account Management: Analyze the account performance and provide solution for business improvement and filling performance gaps
Negotiate annual deals with retailers for floor plans to make sure Ego products are at the forefront of the store visibility within the category
Agree on the investment plans and outcomes and rebates with retailers
Assess the execution of the in stores plan
Provide the needed support for the retailers as promoters, skin analysis for optimum performance toward a sustainable pull strategy
Define the best sales strategy per accounts that match with the company policies
Budget Management: Recommend the needed budget for the POS activities for the year
Partial control on the POS spending and follow that the investment is versus an implemented agreement
Follow the payments as per the agreements with the retail chains periodically
Skin Care Key Account Manager (Pharmacy Trade)
National Distribution Company
04.2016 - 06.2016
Company Overview: Member of Global Healthcare Group (GHB)
Create and implement effective direct sales and lead sales team toward achievement of Target sales objectives
Preparing monthly, quarterly and annual sales forecasts
Provide sales management, budget control, compensation programs and incentive planning for a Sales team
Developed the key-Account customer’s relationship and provide problem solving to external
Negotiate K-account yearly contracts and reach agreements with the Chain Account Managers regarding the Yearly rebate, visibility renting space and any other demands
Participating actively in the planning and sales process for launching a new product
Coordinate with the Marketing Managers on brands, demand generation and activation plans and successfully Implementing all launched activities
Establish effective relationships and collaborations with other departments
Had a proven record of sales analysis figures relative to the market figures when needed in decision making
Overall control over the past due balance for big K-Account customers, involve is solving issues related to that Matter and implementing a strong system to control the collection process
Member of Global Healthcare Group (GHB)
Team Leader (Branches Manager)
KUNOOZ pharmacies chain
04.2015 - 04.2016
Helping with training and development
Handling complaints (from both staff and customers)
Financial responsibilities
Ordering stock (where applicable)
Helping with promotional events
Personnel duties
Reporting to senior level management
Retail Area Supervisor
WHITES' pharmacy
02.2012 - 04.2015
Interview, select, orient, instruct, evaluate, and discipline staff
Maintain policies and procedures relating to pharmacy operations and professional practice standards and coordinates budgetary needs for pharmacy services
Compile statistical data and prepare reports relating to operating costs and services rendered
Develop and implement policies and procedures relating to pharmacy operations and professional practice standards
Review and approve performance evaluations, disciplinary actions, and other issues affecting all pharmacy personnel
Monitor and evaluate existing service levels, systems, procedures and practices, and makes appropriate changes or additions as required
Pharmacist
WHITES pharmacy
01.2009 - 01.2012
Senior Medical Sales Representative
Glaxo Smith Kline (Egypt)
06.2004 - 12.2008
Achieving the sales target
Developing the company market share
Enhance the company competitive position
Ensuring the good display of the products in the outlets
Introduces reports about competitor’s activity
Deliver full knowledge about the medication to the physician
Hammering on the competitive advantage of the product
Education
MBA - International management
Geneva Business School
01.2017
Bachelor of Pharmacy -
Alexandria University
01.2004
Skills
Written and spoken English
Microsoft Office
Word
Excel
PowerPoint
Internet user
SAP System
Handheld System
Leadership skills
Certification
Strategic planning and time management - Scope company
Basic selling skills & negotiations - G.S.K pharmaceutical company