Ahmed Mushtaq
Bahrain
Summary
Experienced hospitality professional with extensive knowledge in table setting procedures, serving etiquette, and alcohol serving regulations. Proficient in restaurant software usage, point of sale operation, and POS systems. Demonstrates strong customer service skills and high-volume dining experience, with a deep understanding of dietary restrictions and food allergy knowledge. Adept at health and safety compliance, barista techniques, and maintaining exceptional standards in the hospitality industry.
Overview
10
10
years of professional experience
Work History
IRD server
Four Seasons Hotel Bahrain Bay
Bahrain
02.2024 - Current
- Improved customer satisfaction by providing attentive and professional service.
- Delivered impeccable service for enhanced dining experiences.
- Achieved prompt resolution of complaints with diplomatic dispute management.
- Managed high-volume orders to ensure timely delivery of meals.
- Set tables, ensuring a comfortable environment for customers.
- Maintained cleanliness in dining area for a pleasing atmosphere.
- Demonstrated menu knowledge to assist patrons in meal selections.
- Handled cash transactions, guaranteeing accurate bill payments.
- Collaborated closely with kitchen staff to manage dietary requirements of customers.
- Followed strict hygiene standards to maintain cleanliness in food handling areas.
- Provided recommendations on drink pairings for optimal taste profiles.
- Worked efficiently under pressure during peak hours for seamless operations.
- Communicated effectively with chefs to accommodate special requests or allergies in meals served.
- Facilitated an enjoyable dining experience by being attentive and responsive to customer needs.
- Handled all table settings and cleared up post-meal to keep the area tidy.
- Performed end-of-day cleaning duties, maintaining hygienic conditions in the restaurant.
- Delivered exceptional, friendly and fast service.
- Checked frequently on guest needs and retrieved items, filled beverages, or answered questions.
- Stayed up to date on menu changes to accurately answer customer queries.
- Obtained customer feedback to improve service experience and provide recommendations to kitchen staff.
- Advised customers on wine and beverage pairings with selected food items.
Waiter / IRD order taker
Wyndham Garden Manama Bahrain
Bahrain
10.2021 - 01.2023
- Warmly greeted guests upon arrival to create welcoming atmosphere.
- Greeted customers, presented menus and shared information about available special items.
- Took accurate guest orders and relayed information to kitchen about preferences, requests, or allergens.
- Accurately took orders, making menu recommendations as appropriate.
- Verified completed orders and served guests at tables.
- Checked frequently on guest needs and retrieved items, filled beverages, or answered questions.
- Polished glasses and cutlery to pristine standards.
- Memorized complete menu and offered guests knowledgeable suggestions.
- To Co-Ordinate Service Requirement to room Service Department.
- Punched Food and Beverages Order on To Point of sales system like Micros POS.
- Setting All Bills.
Barista/server
LE CHOCOLAT
Bahrain
01.2019 - 01.2021
- Ensured customer satisfaction by providing top-quality coffee and beverages.
- Maintained cleanliness of the café area whilst preparing orders.
- Exhibited knowledge of various coffee blends for enhanced customer experience.
- Provided a welcoming atmosphere to customers, promoting return visits.
- Enhanced bar efficiency by keeping work areas tidy and well-stocked.
- Demonstrated proficiency in operating espresso machines with precision and care.
- Ensured freshness of pastries on display, contributing to overall quality assurance.
- Offered personalised beverage recommendations, enhancing customer rapport.
- Assisted in inventory control measures for effective stock management.
- Performed all opening and closing duties fully and accurately to maintain cleanliness of café equipment.
- Cleaned and sanitised coffee and food preparation areas, maintaining impeccable hygiene standards.
- Prepared and served hot and cold beverages promptly, maintaining temperature, quality and presentation.
- Cleaned counters, machines, utensils and seating areas for immaculate cafe conditions.
Waiter
Holiday Inn Hotel Jeddah
Saudi Arabia
01.2017 - 01.2018
Waiter
Radisson Blu Hotel India
Srinagar
02.2015 - 12.2016
Education
High School Diploma -
Govt of J&K Bose
India Skills
- Table setting procedures
- Listening proficiency
- Restaurant software usage
- Serving etiquette
- Alcohol serving regulations
- Hospitality industry experience
- Knowledge of dietary restrictions
- Point of sale operation
- Health and Safety Compliance
- Customer Service
- POS Systems
- Food allergy knowledge
- Food and beverage specialist
- Menu knowledge
Languages
English
Intermediate
Arabic
Elementary
Hindi
Intermediate
Affiliations
- Volleyball, cricket, Skating.
Timeline
IRD server
Four Seasons Hotel Bahrain Bay
02.2024 - Current
Waiter / IRD order taker
Wyndham Garden Manama Bahrain
10.2021 - 01.2023
Barista/server
LE CHOCOLAT
01.2019 - 01.2021
Waiter
Holiday Inn Hotel Jeddah
01.2017 - 01.2018
Waiter
Radisson Blu Hotel India
02.2015 - 12.2016
High School Diploma -
Govt of J&K Bose
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