Driven Quality Control and Quality Assurance Manager with a focus on enhancing operational efficiency and product quality. Known for implementing process improvements that reduce defects and improve customer satisfaction. Achieved significant cost savings through streamlined quality assurance protocols and proactive team leadership.
Overview
19
19
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work history
Quality Control Manager
SAWANI-PIF
Riyadh
08.2023 - 08.2025
Liaised effectively with cross-functional teams for efficient problemsolving strategies implementation.
Led root cause analysis investigations to prevent future defects occurrence.
Developed robust quality control procedures to ensure production efficiency.
Fostered a culture of continuous improvement by monitoring employee performance.
Evaluated manufacturing processes regularly and documented analysis results for business improvement and growth.
Initiated process improvements that significantly reduced waste whilst maintaining output levels.
Facilitated training sessions to improve staff understanding of quality control measures.
Oversaw employee performance to monitor and enforce compliance with company standards.
Developed, implemented, and maintained the quality management system (QMS) to ensure compliance with SAWANI standards and regulations.
Liaise with external auditors, regulatory bodies, and certification agencies to ensure compliance with certifications and regulatory approvals.
Manage quality metrics and key performance indicators (KPIs), generate reports to inform senior management, and support data-driven improvements.
Success in establishing a quality system from scratch in cooperation with the quality assurance team and other departments.
Establishing quality standards through a comprehensive periodic training program for the quality control team, operators, and laborers. With zero product recalls and zero customer complaints.
Success in obtaining an HACCP certificate for the factory.
Quality Central Lab Manager Acting
NADEC
Haradh
01.2023 - 08.2023
Served as primary liaison between the laboratory and regulatory bodies during inspections and audits.
Conducted regular staff training sessions for updated techniques and processes.
Introduced new technologies into the lab, improving operational effectiveness.
Oversaw quality control checks, ensuring compliance with industry standards.
Developed comprehensive lab protocols to maintain consistency in results.
Maintained up-to-date knowledge about the latest industry trends to keep the laboratory on par with global standards.
Led various research projects from initiation to completion successfully.
Coordinated with external parties for procurement of necessary lab supplies.
Managed laboratory budget effectively whilst ensuring all essential supplies were adequately stocked.
Streamlined communication channels within the team, fostering a productive work environment.
Managed lab equipment maintenance to ensure uninterrupted operations.
Increasing the Saudization percentage by 50%.
Qualifying the new team and raising their efficiency through an intensive training program in the short and long term.
Work with the R&D and Marketing teams on a project to reset the shelf life of all products. Successfully extended the shelf life of 6 products.
Quality Assistant Manager
NADEC
Haradh
04.2018 - 01.2023
Created classification systems to manage archives.
Handled negotiations with outside vendors and service agencies to meet group needs.
Maintained smooth-running business operations by delegating priorities to staff abilities.
Monitored health and safety measures for guaranteed compliance.
Translated senior management directives into actionable front-line policies and implemented changes with staff.
Analyzed and resolved complex resource management issues for optimized scheduling.
Drafted procedural statements and guidelines for company-wide use.
Organized financial and operational data to help with yearly budgeting and planning.
Investigated issues affecting group operations, prepared reports, and helped correct problems.
Designed and implemented training to further develop staff based on business goals.
Oversaw facility maintenance and allocated needed resources to meet standards.
Led and managed administrative staff to maintain smooth daily operations.
Reducing cost by 25%.
Introducing New methods of analysis.
Industrial Quality Supervisor
NADEC
Haradh
04.2016 - 04.2018
Defined project deliverables, deftly managing a team of six people to ensure timely, quality completion.
Completed monthly quality performance reports, aiding assessment of progress against delivery goals.
Designed and implemented effective quality policies, processes, and procedures for ISO 22000 systems.
Prepared a daily product release report for UHT Products.
Supervised and made sure that the packaging integrity test was done according to standard.
Supervising the accurate storage of reference samples and their retrieval in case of need.
Supervising and following up on the sampling and analysis of periodic samples from the production lines, following up on deviations, and taking corrective action on time.
Maintained GMP standards and good laboratory practices while ensuring a prominent level of audit score in all inspection sessions.
Reducing market complaints by 7% compared to last year.
Improving the performance of operators through training and follow-up. Raising awareness of quality concepts.
Quality Inspector
NADEC
Haradh
01.2014 - 04.2016
Managed the production process for UHT products to ensure product quality consistency.
Ensure the implementation of ISO 22000 quality standards.
Reacting adequately to the quality-related market concerns.
Follow up on the food safety and standards required by the Food Safety Institution.
Prepare audit planning and non-conformity reports.
Formulate, document, and maintain ongoing quality control standards.
Maintain an active role in improving and developing teams.
Create, document, and implement inspection criteria and procedures.
Design, develop, and implement quality control training programs.
Laboratory Supervisor
Lactalis international group
Cairo
06.2011 - 01.2014
Established and maintained standard operating procedures for all Laboratory tests.
Led and inspired a team of 3 people to uphold brand standards and demonstrate professionalism.
Prepare and maintain a budget.
Conducted market research to guide organizational strategy and decision-making.
Supervised and evaluated employee performance, providing constructive feedback and identifying staff talent.
Managed inventory of resources necessary for service provision.
Directed activities of staff to maximize service availability and play to teams' strengths.
Oversaw workforce recruitment and development processes to guarantee service excellence.
Establish and maintain cooperative and professional relationships.
Evaluate alternative solutions to various problems and situations and present recommendations.
Laboratory Specialist
Lactalis Egypt
Cairo
01.2007 - 06.2011
Receive and analyze samples (Raw material, mixing and finished product, etc.).
Design and execute laboratory testing according to standard.
Conduct experiments under defined conditions to verify/reject according to internal and external standards.
Organized and stored all chemical substances and fluids according to safety instructions.
Record all data and results in specified forms (paper and electronic) with accuracy and responsibility.
Maintain equipment and assist in ordering laboratory supplies.
Ensure that all safety guidelines are followed strictly at all times and maintain a clean and orderly environment.
Calibration of all Laboratory equipment on a daily basis.
Design and implement a preventive maintenance plan for equipment.
Teaching Assistant in Universities
Al Azhar University
Cairo
09.2006 - 12.2006
Prepared positive, productive learning environments with engaging wall displays and effective resources.
Helped teachers with lesson plan development, class preparation, and student mentoring.
Performed administrative activities such as taking attendance, marking assignments, and maintaining student records.